Mastercard

5 hours ago

Analyst, Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Manage key relationships for a regional bank in Southeast Asia, supporting the account manager across annual account plans, objectives, and ongoing business reviews. Build relationships with key customer decision-makers and internal Mastercard stakeholders, coordinate cross-functional teams, and oversee contractual commitments. Conduct market and competitor research to identify opportunities, support account growth, and drive customer loyalty initiatives with strong influencing and project execution.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support development and execution of annual account plans and objectives.
•Assist with managing customer accounts and account growth initiatives through regular engagement and business reviews.
•Build and maintain working relationships with key customer decision-makers and internal Mastercard stakeholders.
•Manage contractual commitments and obligations from long-term partnership commitments.
•Conduct market research, competitor analysis, and opportunity assessments to support growth and loyalty initiatives, coordinating cross-functional team participation as needed.

Key Requirements

•Minimum 2 years of experience in account management, customer relationship management, business development, product management, or a related field.
•Excellent client-facing stakeholder management and interpersonal skills.
•Solution-oriented, results-driven approach with strong customer focus.
•Strong project management, analytical, problem-solving, and planning capabilities.
•Effective communication, relationship-building, and negotiation skills while managing multiple priorities in a fast-paced environment.

Experience:2+ yearsPaymentsCardsAccount managementCustomer relationship management

Skills:Relationship managementStakeholder managementCommunicationNegotiationProblem-solving

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

5 hours ago

Analyst, Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support development and execution of annual account plans and objectives.
•Assist with managing customer accounts and account growth initiatives through regular engagement and business reviews.
•Build and maintain working relationships with key customer decision-makers and internal Mastercard stakeholders.
•Manage contractual commitments and obligations from long-term partnership commitments.
•Conduct market research, competitor analysis, and opportunity assessments to support growth and loyalty initiatives, coordinating cross-functional team participation as needed.

Key Requirements

•Minimum 2 years of experience in account management, customer relationship management, business development, product management, or a related field.
•Excellent client-facing stakeholder management and interpersonal skills.
•Solution-oriented, results-driven approach with strong customer focus.
•Strong project management, analytical, problem-solving, and planning capabilities.
•Effective communication, relationship-building, and negotiation skills while managing multiple priorities in a fast-paced environment.

Experience:2+ yearsPaymentsCardsAccount managementCustomer relationship management

Skills:Relationship managementStakeholder managementCommunicationNegotiationProblem-solving

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor