Credit Specialist

Ferguson
United States
Workplace: OnsiteFull timeUSD 25.04 - 37.56 hourlyFunction: Banking, Lending & CreditExperience: 3-5 yearsSkills: ["Customer relations","Problem-solving","Communication","Presentation skills"]

Manage a portfolio of process-focused customers and national accounts by driving credit and collections activities. Use customer portals to monitor purchase order delivery, invoicing, and payments; investigate invoice status issues in platforms like Ariba, Coupa, and Taulia, and partner with EDI/e-business teams to improve automation and integrations. Handle complex credit accounts, apply credit policies to manage risk, and follow up on delinquent payments while maintaining strong customer relationships.

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FursaFursa
Ferguson
Ferguson
3 days ago

Credit Specialist

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Manage a portfolio of process-focused customers and national accounts by driving credit and collections activities. Use customer portals to monitor purchase order delivery, invoicing, and payments; investigate invoice status issues in platforms like Ariba, Coupa, and Taulia, and partner with EDI/e-business teams to improve automation and integrations. Handle complex credit accounts, apply credit policies to manage risk, and follow up on delinquent payments while maintaining strong customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage customers using portals for purchase order delivery, invoicing, and payments while performing credit and collection functions.
  • •Monitor invoice status and investigate root causes in portals such as Ariba, Coupa, and Taulia; coordinate with EDI/e-business on invoice automation/integration improvements.
  • •Manage sophisticated, large, or difficult credit accounts to maintain positive customer relationships and reduce outstanding debts.
  • •Implement credit policies to maintain acceptable risk levels, ensure prompt repayments, and efficiently collect arrears.
  • •Contact customers regarding delinquent payments, prepare credit/collection status reports, and identify/address problem debts.

Pay and Benefits

Salary: USD 25.04 - 37.56 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401k

Key Requirements

  • •3-5 years of experience in credit management or similar credit roles.
  • •Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Access, etc.).
  • •Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
  • •Ability to develop and deliver effective presentations and use Ferguson’s inventory, logistics, and customer relationship management systems.
Experience:3-5 yearsCredit managementCollections
Skills:Customer relationsProblem-solvingCommunicationPresentation skills
Tech Stack:Microsoft OfficeOutlookWordExcelPowerPointAccessAribaCoupaTauliaEDIE-BusinessBectranBilltrustCash AppPowerBILevelset

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn