Relationship Manager

Exinity
Lagos
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Interpersonal communication","Networking","Problem-solving","Self-motivation"]

Drive new client acquisition and portfolio growth in Nigeria by identifying, onboarding, and developing high-potential traders through consultative, value-based engagement. Lead proactive outreach across Lagos and key markets, convert qualified prospects into active trading clients, and maintain structured pipeline targets. Engage and grow an active customer base via voice and digital support, monitor trading activity, and provide market and client feedback while ensuring strict compliance with Nigeria’s regulatory framework.

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FursaFursa
Exinity
Exinity
2 days ago

Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Drive new client acquisition and portfolio growth in Nigeria by identifying, onboarding, and developing high-potential traders through consultative, value-based engagement. Lead proactive outreach across Lagos and key markets, convert qualified prospects into active trading clients, and maintain structured pipeline targets. Engage and grow an active customer base via voice and digital support, monitor trading activity, and provide market and client feedback while ensuring strict compliance with Nigeria’s regulatory framework.
Location: Lagos
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Lead new client acquisition through proactive outreach, networking, and market development across Lagos and key Nigerian markets.
  • •Identify, engage, and qualify prospects, then convert them into active trading clients through structured onboarding and personalized engagement.
  • •Activate, retain, and grow the customer portfolio using personalized voice and digital support, keeping clients informed of relevant market and platform updates.
  • •Monitor client engagement and trading activity to drive deeper platform adoption and provide product education, while addressing needs and concerns.
  • •Maintain CRM records and prepare performance reports, while staying current on market developments and adhering to applicable compliance requirements.

Key Requirements

  • •Fluency in English; knowledge of Pidgin English or other local languages is an asset.
  • •Proven B2C sales and new client acquisition experience, preferably in financial services or CFD/forex/fintech.
  • •Strong expertise in forex markets, including understanding of currency pairs and market drivers.
  • •Analytical skills to interpret economic indicators and translate complex data into clear insights for clients.
  • •Awareness of Nigeria’s financial regulatory environment, including the importance of operating within licensed parameters.
Experience:B2C salesFinancial servicesCFD/forex brokerageFintechForex markets
Education:Bachelor's
Skills:Interpersonal communicationNetworkingProblem-solvingSelf-motivation
Languages:English

Company Brief

Exinity
Exinity operates online trading platforms and financial services brands, offering retail forex and CFD trading, digital trading tools, and market education to individual traders worldwide.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Website