Service Technician 1 to Sr Service Technician

Atmos Energy
Louisiana
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Customer communication","Safety awareness","Record keeping"]

Perform prescribed field work for residential and customer service needs, including connections/disconnections, basic troubleshooting, and communicating required repairs. Install, program, and operate Wireless Meter Reading (WMR) equipment, may read meters for billing, and may handle delinquent account collection. Support natural gas and other emergency responsiveness, maintain accurate records for compliance, and ensure safe operation and inspection of assigned vehicles and equipment while adhering to safety standards and training requirements.

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Atmos Energy
Atmos Energy
9 hours ago

Service Technician 1 to Sr Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Perform prescribed field work for residential and customer service needs, including connections/disconnections, basic troubleshooting, and communicating required repairs. Install, program, and operate Wireless Meter Reading (WMR) equipment, may read meters for billing, and may handle delinquent account collection. Support natural gas and other emergency responsiveness, maintain accurate records for compliance, and ensure safe operation and inspection of assigned vehicles and equipment while adhering to safety standards and training requirements.
Location: Louisiana
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Performs basic work using clearly prescribed procedures.
  • •Responds to customer requests for service, including connections and disconnections as operator qualified.
  • •Informs customers of needed repairs, answers basic questions, and assures satisfaction with work completed.
  • •Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary; may read meters and record usage for billing.
  • •Supports natural gas and other emergencies; maintains accurate records and reports to comply with Company and regulatory requirements, and ensures safe operation/inspection of assigned vehicles and equipment.

Key Requirements

  • •Requires general educational knowledge normally acquired through a high school diploma or GED.
  • •Valid driver's license in accordance with Company standards.
  • •At this level completes assigned classes, Operator Qualifications (OQ) and OJT specific to Service Learning Path; must maintain position OQs and required training/certifications.
  • •Ability to utilize the Company’s internet/intranet web site and available resources for data entry, reference, and retrieval.
  • •Ability to communicate with internal/external customers to obtain and provide basic factual information, and meet physical demands of the role.
Experience:Utility services
Education:High School
Skills:Customer communicationSafety awarenessRecord keeping
Licenses:Driver's license
Tech Stack:Wireless Meter Reading (WMR)

Company Brief

Atmos Energy
Atmos Energy is a regulated natural gas utility that distributes and transports natural gas to millions of customers across multiple U.S. states. It operates pipeline, storage, and distribution infrastructure focused on safe and reliable energy delivery.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1906
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