BOX OFFICE SELLER

Live Nation Entertainment
California
Workplace: OnsitePart timeUSD 16.9 - 20 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Attention to detail","Multitasking","Communication","Cultural tolerance"]

Provide in-person and phone customer service for events, including Will Call and Guest List operations and troubleshooting issues such as transfers, barcodes, and account problems. Handle daily/nightly cash and ticket sales by following cash handling policies, reconciling drawers and ticket stock, and supporting pricing and ticket counts distribution. Manage box office shift procedures and daily operations on the Ticketmaster host system, including maintaining call center phone menus and event calendars.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
1 month ago

BOX OFFICE SELLER

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide in-person and phone customer service for events, including Will Call and Guest List operations and troubleshooting issues such as transfers, barcodes, and account problems. Handle daily/nightly cash and ticket sales by following cash handling policies, reconciling drawers and ticket stock, and supporting pricing and ticket counts distribution. Manage box office shift procedures and daily operations on the Ticketmaster host system, including maintaining call center phone menus and event calendars.
Location: California
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Ensure compliance with cash handling policies and procedures, including balancing and reconciling daily/nightly ticket sales.
  • •Assist with reconciliation of cash drawers and ticket stock, and support pricing initiatives and distribution of accurate daily ticket counts.
  • •Provide prompt, courteous customer service in person and over the phone, including knowledge of upcoming events and upgrades.
  • •Facilitate Will Call and Guest List operations and troubleshoot night-of-show issues (transfers, barcodes, account issues).
  • •Run daily box office operations: Ticketmaster host system tasks, opening/closing shift procedures, call center phone menus and event calendars, and maintain box office cleanliness.

Pay and Benefits

Salary: USD 16.9 - 20 hourly

Key Requirements

  • •Knowledge of cash handling.
  • •Knowledge of phone and in-person customer service.
  • •Entry-level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.).
  • •Flexible schedule (days/nights, weekends and holidays).
  • •High School Diploma.
Experience:Live entertainment operations
Education:High School
Skills:Customer serviceAttention to detailMultitaskingCommunicationCultural tolerance
Tech Stack:Ticketmaster host systemMicrosoft OutlookMicrosoft PowerPointMicrosoft ExcelSpreadsheets

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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