EquipmentShare

2 weeks ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Lead service operations at a rental facility by coordinating and supervising equipment maintenance technicians. Use the company’s T3 platform to create and monitor work orders, track service intervals, order parts, and diagnose issues using real-time data. Schedule repairs for customer and company-owned equipment, manage customer relationships and support, and drive training, development, and a safe work environment for the team in Rapid City.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Coordinate and supervise the quality performance of equipment mechanics and service personnel.
•Create, assign, and monitor work orders; track machine service intervals and order parts.
•Diagnose issues and determine root cause and corrective action using data from makes and models.
•Schedule repairs for customer and company-owned rental equipment and respond to/resolve customer inquiries and complaints.
•Train and develop employees and maintain a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness StipendCompany ProfitTool ReimbursementsBoot ReimbursementsVolunteer TimeLeadership Training

Key Requirements

•Ideally 3 years of maintenance and service experience with industry knowledge in rentals or related construction fields.
•Strong interpersonal and problem-solving skills.
•Ability to adapt to a fast-paced environment and stay up-to-date on EquipmentShare products and services.
•Superior customer service skills, along with teamwork and verbal/written communication.
•High school diploma; trade school certificate preferred; experience leading maintenance teams; valid driver’s license with acceptable driving record.

Experience:Rental industryConstruction industryField serviceMaintenance and repairCustomer service

Education:High School

Skills:Interpersonal skillsProblem-solvingTeamworkCommunicationCustomer serviceTrainingSafety mindset

Licenses:Driver's license

Languages:English

Tech Stack:T3

Company Brief

EquipmentShare

Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.

Industry: Construction Tech

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Columbia, United States

Founded: 2015

Website LinkedIn

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EquipmentShare

2 weeks ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Coordinate and supervise the quality performance of equipment mechanics and service personnel.
•Create, assign, and monitor work orders; track machine service intervals and order parts.
•Diagnose issues and determine root cause and corrective action using data from makes and models.
•Schedule repairs for customer and company-owned rental equipment and respond to/resolve customer inquiries and complaints.
•Train and develop employees and maintain a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness StipendCompany ProfitTool ReimbursementsBoot ReimbursementsVolunteer TimeLeadership Training

Key Requirements

•Ideally 3 years of maintenance and service experience with industry knowledge in rentals or related construction fields.
•Strong interpersonal and problem-solving skills.
•Ability to adapt to a fast-paced environment and stay up-to-date on EquipmentShare products and services.
•Superior customer service skills, along with teamwork and verbal/written communication.
•High school diploma; trade school certificate preferred; experience leading maintenance teams; valid driver’s license with acceptable driving record.

Experience:Rental industryConstruction industryField serviceMaintenance and repairCustomer service

Education:High School

Skills:Interpersonal skillsProblem-solvingTeamworkCommunicationCustomer serviceTrainingSafety mindset

Licenses:Driver's license

Languages:English

Tech Stack:T3

Company Brief

EquipmentShare

Industry: Construction Tech

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Columbia, United States

Founded: 2015

Website LinkedIn