Senior Associate-Maintenance.CA-Administration Unit

Mashreq
Bengaluru
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsSkills: ["Problem-solving","Communication","Stakeholder management","Customer service mindset","Ability to work independently"]

Serve as first point of contact for assets and property administration issues, logging maintenance requests and managing Oracle I-procurement assignments. Coordinate asset and property administrative processes and Total Facilities Management contract support across an international property portfolio, including KPI/SLA reporting, reporting/unit updates, and cost center/chargeback invoice reconciliation. Handle admin helpdesk guidance, asset disposal memos, meeting coordination, and office administration improvements to strengthen service culture and turnaround times.

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FursaFursa
Mashreq
Mashreq
1 day ago

Senior Associate-Maintenance.CA-Administration Unit

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as first point of contact for assets and property administration issues, logging maintenance requests and managing Oracle I-procurement assignments. Coordinate asset and property administrative processes and Total Facilities Management contract support across an international property portfolio, including KPI/SLA reporting, reporting/unit updates, and cost center/chargeback invoice reconciliation. Handle admin helpdesk guidance, asset disposal memos, meeting coordination, and office administration improvements to strengthen service culture and turnaround times.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Act as first point of contact for assets and property issues, logging maintenance calls and escalating as required.
  • •Assign and reassign Oracle I-procurement requests to designated units and support the asset and property manager with global administrative processes.
  • •Support implementation and contract management for Total Facilities Management across the international property portfolio, including KPI reporting and SLA terms.
  • •Provide guidance to the international organization for admin helpdesk and asset processes (transfer, write off/disposal, site visits) and prepare unit reports.
  • •Manage administrative tasks such as cost center/chargeability verification, invoice processing/reconciliation, conference room bookings, stationery and records, meeting coordination, and compliance requirements related to building safety/operations in the UAE portfolio.

Key Requirements

  • •At least 5 years of administration experience in Facilities Management administration with a mixed domestic and international building portfolio.
  • •Practical knowledge of Enterprise Asset Management for a mixed domestic and international building portfolio.
  • •Excellent command of spoken and written English with effective communication across internal and external stakeholders.
  • •Proficient in PC-based systems, including MS Office (intermediate-advanced Word, Excel, and PowerPoint).
  • •Proven problem-solving skills and ability to work under limited supervision and as part of a team.
Experience:5+ yearsFacilities ManagementEnterprise Asset ManagementAdministrationInternational property portfolio
Skills:Problem-solvingCommunicationStakeholder managementCustomer service mindsetAbility to work independently
Languages:English
Tech Stack:Oracle I-procurementMS OfficeWordExcelPowerPointOffice equipmentPrintersScannersPhotocopiersFax machines

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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