Senior Client Manager, Korea CIB Client Management

HSBC
Foshan
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Relationship building","Compliance mindset","Client outreach","Reporting"]

Own end-to-end onboarding for Korea CIB client portfolios, coordinating KYC, client onboarding, and service/product enablement for new and existing clients. Manage aligned portfolio onboarding, triaging requests to service centres or executing independently based on complexity. Generate and compile reports, support regulatory/legal documentation workflows, ensure team compliance with policy changes, and track client feedback and remediation actions.

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FursaFursa
HSBC
HSBC
1 day ago

Senior Client Manager, Korea CIB Client Management

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Last checked: 10 hours agoStatus: Live

Job Summary

Own end-to-end onboarding for Korea CIB client portfolios, coordinating KYC, client onboarding, and service/product enablement for new and existing clients. Manage aligned portfolio onboarding, triaging requests to service centres or executing independently based on complexity. Generate and compile reports, support regulatory/legal documentation workflows, ensure team compliance with policy changes, and track client feedback and remediation actions.
Location: Foshan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Coordinate and complete KYC, new client onboarding, and new service/product onboarding, including documentation, system maintenance, and related activities.
  • •Oversee onboarding for aligned portfolios and route onboarding requests to service centres or execute independently based on task complexity.
  • •Support CDD client outreach, account opening, and e-channel set-up for new clients and product onboarding.
  • •Execute and support regulatory/legal documentation processes (e.g., ISDA, FOL, ISA, NDA, FIEL), including customer outreach and system maintenance.
  • •Review and ensure team compliance with policy/procedure changes; log client complaints/feedback and track timely stakeholder actions.

Key Requirements

  • •Bachelor’s degree (minimum 3+ years relevant banking experience) in finance, accounting, or related majors.
  • •Native or equivalent Korea language skills plus business-level English (written and spoken).
  • •Strong commercial and financial management ability with experience in a shared services model.
  • •Knowledge of investment banking value chain and how CIB and other functional departments operate.
  • •Good understanding of client interface, onboarding, and associated processes (KYC and product enablement) in an investment bank.
Experience:3+ yearsBankingInvestment banking
Education:Bachelor's in finance, accounting or related majors
Skills:Interpersonal skillsRelationship buildingCompliance mindsetClient outreachReporting
Languages:KoreaEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn