Customer Service Delivery Advocate - 4 Day Work Week!

Carvana
Nashville
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: []

Deliver vehicles to customers’ doors while providing customer-facing support in Carvana’s Market Operations team. You’ll load and unload vehicles onto custom haulers, inspect equipment for safety, complete customer paperwork, and document thorough notes in the customer tracking system. The role emphasizes safe driving, maintaining a clean driving record, and meeting physical demands and state-specific licensing/notary requirements.

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FursaFursa
Carvana
Carvana
4 months ago

Customer Service Delivery Advocate - 4 Day Work Week!

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 33 minutes agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors while providing customer-facing support in Carvana’s Market Operations team. You’ll load and unload vehicles onto custom haulers, inspect equipment for safety, complete customer paperwork, and document thorough notes in the customer tracking system. The role emphasizes safe driving, maintaining a clean driving record, and meeting physical demands and state-specific licensing/notary requirements.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and inspect the car-hauler to ensure it maintains safe-to-drive condition.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Physically perform demanding tasks, including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions.
  • •Walk/stand and sustain physical activity for extended periods (8+ hours).
  • •Read, write, speak, and understand English.
  • •Must be at least 21 years old and possess a valid driver’s license; complete drug test, DOT Medical Card, and obtain a Notary (within 90 days).
Experience:2+ years
Licenses:NotaryDOT Medical CardValid driver's licenseChauffeur's licenseVehicle Verifier licenseSalesperson license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn