Natera

1 month ago

Software Engineer III, Voice AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Design, develop, and maintain the Voice AI platform with real-time conversational AI systems using TypeScript and Node.js. Optimize voice pipelines for latency and accuracy, collaborate with product, QA, and clinical operations, and mentor teammates while shipping features that improve patient call efficacy and satisfaction.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Take ownership of assigned voice AI features and components, guiding them through the full software development lifecycle.
•Contribute to design discussions, code reviews, and best practice adoption within the Voice AI team.
•Drive technical decisions on voice pipeline optimization — VAD tuning, turn-taking, interruption handling, and latency management.
•Plan and prioritize tasks in an Agile environment, ensuring timely and high-quality delivery.
•Work with Product Managers and stakeholders to refine requirements and scope technical efforts for conversational AI features.

Pay and Benefits

Perks:Health InsuranceDentalVision401kLife Insurance

Key Requirements

•5+ years of overall software development experience, focusing on scalable backend services using Node.js and TypeScript.
•1+ years of experience with voice AI, conversational AI, or real-time audio systems in production.
•Hands-on experience with agentic LLM architectures — tool calling, multi-agent orchestration, prompt engineering, and conversation state management.
•Familiarity with voice AI pipeline components: STT (Deepgram, Azure Speech, OpenAI Whisper), TTS (ElevenLabs, OpenAI, Cartesia), and LLM APIs (OpenAI Realtime API, Anthropic Claude).
•Experience with telephony systems — Twilio (media streams, SIP, IVR) or equivalent WebSocket-based audio streaming platforms.

Experience:Healthcare

Skills:CommunicationMentorshipTeamworkProblem-solvingLeadership

Languages:English

Tech Stack:TypeScriptNode.jsWebSocketTwilioSTTLLMAWSKafkaDynamoDBMySQLRedisS3

Company Brief

Natera

Develops and commercializes genetic testing and diagnostics focused on reproductive health, oncology, and organ transplant to inform clinical decision-making and improve patient outcomes.

Industry: Diagnostics

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Carlos, United States

Founded: 2004

Website LinkedIn

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Natera

1 month ago

Software Engineer III, Voice AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Take ownership of assigned voice AI features and components, guiding them through the full software development lifecycle.
•Contribute to design discussions, code reviews, and best practice adoption within the Voice AI team.
•Drive technical decisions on voice pipeline optimization — VAD tuning, turn-taking, interruption handling, and latency management.
•Plan and prioritize tasks in an Agile environment, ensuring timely and high-quality delivery.
•Work with Product Managers and stakeholders to refine requirements and scope technical efforts for conversational AI features.

Pay and Benefits

Perks:Health InsuranceDentalVision401kLife Insurance

Key Requirements

•5+ years of overall software development experience, focusing on scalable backend services using Node.js and TypeScript.
•1+ years of experience with voice AI, conversational AI, or real-time audio systems in production.
•Hands-on experience with agentic LLM architectures — tool calling, multi-agent orchestration, prompt engineering, and conversation state management.
•Familiarity with voice AI pipeline components: STT (Deepgram, Azure Speech, OpenAI Whisper), TTS (ElevenLabs, OpenAI, Cartesia), and LLM APIs (OpenAI Realtime API, Anthropic Claude).
•Experience with telephony systems — Twilio (media streams, SIP, IVR) or equivalent WebSocket-based audio streaming platforms.

Experience:Healthcare

Skills:CommunicationMentorshipTeamworkProblem-solvingLeadership

Languages:English

Tech Stack:TypeScriptNode.jsWebSocketTwilioSTTLLMAWSKafkaDynamoDBMySQLRedisS3

Company Brief

Natera

Develops and commercializes genetic testing and diagnostics focused on reproductive health, oncology, and organ transplant to inform clinical decision-making and improve patient outcomes.

Industry: Diagnostics

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Carlos, United States

Founded: 2004

Website LinkedIn