Technical Marketing Operations Manager

Customer
Americas
Workplace: RemoteFull timeUSD 105,000 - 125,000 annuallyFunction: Business OperationsExperience: 2-5 yearsSkills: ["Self-motivation","Teamwork","Problem-solving","Documentation","Prioritization"]

Own and build GTM integrations and automation workflows that connect marketing, sales, and RevOps tools. Troubleshoot API, webhook, and data-flow failures by inspecting payloads, logs, and system interactions, then improve reliability with retries, error handling, alerts, and documentation. Strengthen data quality and operational visibility across the GTM org, while writing lightweight scripts (Python/JavaScript/SQL) to automate recurring tasks and unblock teams.

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FursaFursa
Customer
Customer
1 month ago

Technical Marketing Operations Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own and build GTM integrations and automation workflows that connect marketing, sales, and RevOps tools. Troubleshoot API, webhook, and data-flow failures by inspecting payloads, logs, and system interactions, then improve reliability with retries, error handling, alerts, and documentation. Strengthen data quality and operational visibility across the GTM org, while writing lightweight scripts (Python/JavaScript/SQL) to automate recurring tasks and unblock teams.
Location: Americas
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design, implement, and troubleshoot integrations across the marketing and revenue stack using APIs, webhooks, native integrations, automation platforms, and lightweight scripts.
  • •Build reliable multi-step automation workflows with branching logic, payload transformations, retries, error handling, alerts, and documentation.
  • •Investigate and debug data and workflow failures including broken syncs, missing fields, malformed payloads, API errors, rate limits, attribution gaps, and edge cases.
  • •Support GTM systems architecture by defining how tools connect, where data lives, and how fields map across marketing, sales, success, and RevOps.
  • •Improve data quality and accessibility via processes for data hygiene, enrichment, segmentation, attribution, reporting, and operational visibility.

Pay and Benefits

Salary: USD 105,000 - 125,000 annually
Perks:Health InsuranceDentalVisionPaid ParentalPaid LeaveRemote WorkLearning Budget

Key Requirements

  • •2 to 5 years in Marketing Operations, Revenue Operations, Sales Operations, CX Operations, Solutions Engineering, or a similarly technical GTM systems role, ideally at a B2B SaaS company.
  • •Hands-on experience with APIs, webhooks, automation platforms, CRMs, marketing automation tools, and data systems.
  • •Comfort reading API documentation, testing requests, inspecting payloads, troubleshooting errors, and understanding how data moves between systems.
  • •Experience building automations in tools like Customer.io, Salesforce Flow, n8n, Zapier, Make, Airtable, or similar platforms.
  • •Ability to write or modify lightweight scripts for operational tasks (e.g., batch updates, CSV transformations, API calls, enrichment jobs, or workflow fixes).
Experience:2-5 yearsB2B SaaSGTM systemsMarketing OperationsRevenue Operations
Skills:Self-motivationTeamworkProblem-solvingDocumentationPrioritization
Languages:English
Tech Stack:APIsWebhooksCustomer.ioSalesforceSalesforce FlowN8nZapierMakeAirtablePythonJavaScriptSQLCSVAutomation platformsCRMs

Company Brief

Customer
Customer.io provides a customer engagement platform that lets businesses send data-driven email, push, SMS, in-app messages, and webhooks to build personalized user journeys and improve retention and lifecycle communications.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 25M to 50M
Growth: Growth Stage Startup
Valuation: USD 500M to 1B
Funding: Series A
Headquarters: Portland, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor