NTT

5 days ago

SAP SRM Consultant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Support SAP SRM procurement capabilities end-to-end, including shopping cart, sourcing, purchase orders, supplier self services, approvals, and catalog management. Provide L1.5/L2/L3 production support for SAP ECC-related applications, handling incidents and service requests within SLA. Troubleshoot issues, conduct root-cause analysis, manage configuration changes/enhancements, and coordinate testing (UT/SIT/UAT) and deployment/transport activities while partnering with business and technical teams and following ITIL processes.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Support SAP SRM procurement processes including shopping cart, sourcing, purchase orders, supplier self services, approvals, and catalog management.
•Provide L1.5/L2/L3 production support for SAP ECC applications and resolve incidents within SLA.
•Perform configuration changes, minor enhancements, and manage enhancements and standard changes.
•Support interfaces with ECC MM, including incident handling and integration support.
•Prepare functional/technical documentation and coordinate testing (UT/SIT/UAT) and transport/deployment activities.

Key Requirements

•Support SAP SRM procurement processes (shopping cart, sourcing, purchase orders, supplier self services, approval workflow, and catalog management).
•Provide L1.5/L2/L3 production support for SAP ECC applications.
•Analyze, troubleshoot, and resolve incidents within SLA, including root cause analysis for recurring issues.
•Perform configuration changes, minor enhancements, and standard changes, including transport management and deployment support.
•Participate in testing activities (UT, SIT, UAT) and on-call support during business-critical periods.

Skills:Incident troubleshootingRoot cause analysisDocumentationCross-functional coordinationOn-call support

Tech Stack:SAP SRMSAP ECCServiceNowRemedyJiraITILShopping CartSupplier Self ServicesPurchase OrdersCatalog ManagementECC MM

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT