Strategic Account Manager

Ivalua
Pittsburgh, New York
Workplace: HybridFull timeUSD 112,500 - 187,500 annuallyFunction: Customer Success & Account ManagementSkills: ["Collaboration","Mediation","Communication","Executive presence","Attention to detail"]

Own strategic accounts in the North EMEA region by deepening relationships with established customers and expanding adoption of Ivalua’s spend management solutions. Advise customers on digital transformation roadmaps and how Ivalua drives automation, transparency, accountability, and measurable ROI. Collaborate with Customer Success, Professional Services, and implementation partners to build value propositions and identify internal champions across customer teams to support up- and cross-sell growth and bookings targets.

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Ivalua
Ivalua
1 day ago

Strategic Account Manager

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Last checked: 7 hours agoStatus: Live

Job Summary

Own strategic accounts in the North EMEA region by deepening relationships with established customers and expanding adoption of Ivalua’s spend management solutions. Advise customers on digital transformation roadmaps and how Ivalua drives automation, transparency, accountability, and measurable ROI. Collaborate with Customer Success, Professional Services, and implementation partners to build value propositions and identify internal champions across customer teams to support up- and cross-sell growth and bookings targets.
Location: Pittsburgh, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Establish Ivalua as a trusted advisor to key customers and consult on digital transformation roadmaps.
  • •Support optimal adoption of Ivalua solutions to deliver greater ROI for assigned strategic accounts.
  • •Deepen relationships within larger established customers and grow the solutions footprint.
  • •Collaborate with Customer Success, Professional Services, and implementation partners to develop value propositions and business cases for additional modules.
  • •Identify internal champions and build relationships across customer organizations to enable up- and cross-sales.

Pay and Benefits

Salary: USD 112,500 - 187,500 annually
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Experience in customer-facing roles such as Consultant, Strategic Account Manager, or Services Delivery.
  • •Ability to navigate large, complex organizations and engage at multiple levels within customers.
  • •Knowledge of procurement industry practices and technology, including what makes implementations successful.
  • •Strong collaboration skills with internal teams and client teams to drive outcomes.
  • •English communication proficiency with strong executive presence and ability to mediate and drive discussions toward positive outcomes.
Experience:Procurement digitalizationProcurementCustomer-facing sales
Education:
Skills:CollaborationMediationCommunicationExecutive presenceAttention to detail
Languages:English

Company Brief

Ivalua
Provides a cloud-based procure-to-pay and sourcing platform that helps organizations manage procurement, supplier relationships, sourcing events, and spend analytics to drive cost savings, compliance, and supplier collaboration across global enterprises.
Industry: Procurement Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn