3 days ago

Field Service Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Provide maintenance engineering focal support for Thales IFEC systems, advising and troubleshooting for airline line maintenance teams. Serve as a technical interface between customers and regional/central organizations, contributing to continuous improvement through maintenance best practices and tool feedback. Support installation/retrofit activities on aircraft, investigate in-service events, create and validate maintenance/installation data, and distribute activity reports. Maintain readiness for short-notice travel and on-call technical support.

Location: Toronto, Ontario

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Provide IFEC maintenance and troubleshooting expertise (remotely or onsite) to airline line maintenance teams.
•Support installation and retrofit activities on aircraft, including witnessing or running SIP or GFTP.
•Provide field support (maintenance calls, customer support requests) to support aircraft dispatch with high IFEC performance and customer satisfaction.
•Investigate critical in-service events and lead them to resolution.
•Create, update, and validate technical maintenance/installation data (MPD, AMM, SBs, SIP/GFTP) and prepare activity reports for stakeholders.

Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalHsaLife InsurancePaid LeaveRetirement Savings

Key Requirements

•High School Diploma or GED minimum.
•Read and interpret technical publications, flight line procedures, safety rules, operating/maintenance instructions, and procedure manuals.
•Interpret mechanical and electrical wiring diagrams.
•Be available on an on-call basis outside normal office hours to provide technical support.
•Must have a valid passport and be able to travel outside the position’s home country; flexibility for extended/work hours is required.

Experience:Commercial aviationAviation maintenance

Skills:TroubleshootingTechnical assistanceCommunicationSelf-starterOrganizational skills

Licenses:Valid passport

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookInternet ExplorerMPDAMMSBsSIPGFTPRS485A429Ethernet10Base T100Base TLinuxShell scriptingMySQLPHPC

Company Brief

Thales

Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2000

Website LinkedIn

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Thales

3 days ago

Field Service Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Toronto, Ontario

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Provide IFEC maintenance and troubleshooting expertise (remotely or onsite) to airline line maintenance teams.
•Support installation and retrofit activities on aircraft, including witnessing or running SIP or GFTP.
•Provide field support (maintenance calls, customer support requests) to support aircraft dispatch with high IFEC performance and customer satisfaction.
•Investigate critical in-service events and lead them to resolution.
•Create, update, and validate technical maintenance/installation data (MPD, AMM, SBs, SIP/GFTP) and prepare activity reports for stakeholders.

Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalHsaLife InsurancePaid LeaveRetirement Savings

Key Requirements

•High School Diploma or GED minimum.
•Read and interpret technical publications, flight line procedures, safety rules, operating/maintenance instructions, and procedure manuals.
•Interpret mechanical and electrical wiring diagrams.
•Be available on an on-call basis outside normal office hours to provide technical support.
•Must have a valid passport and be able to travel outside the position’s home country; flexibility for extended/work hours is required.

Experience:Commercial aviationAviation maintenance

Skills:TroubleshootingTechnical assistanceCommunicationSelf-starterOrganizational skills

Licenses:Valid passport

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookInternet ExplorerMPDAMMSBsSIPGFTPRS485A429Ethernet10Base T100Base TLinuxShell scriptingMySQLPHPC

Company Brief

Thales

Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2000

Website LinkedIn