Al Futtaim Group

3 days ago

Workshop Supervisor | Al-Futtaim Automotive | Electric Mobility (Sharjah, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead daily operations of an Aftersales Service Center supporting conventional and electric vehicle repairs. Supervise and coordinate technicians, allocate job work, and monitor job card progress to maintain quality standards, timelines, productivity, and First Time Fix Rate. Ensure OEM compliance, warranty and audit readiness, and HSSE safety with a zero-incident mindset, while coaching teams and improving workshop performance through KPI analysis.

Location: Sharjah

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Supervise, coordinate, and allocate repair and maintenance work to technicians to maximize productivity and efficiency.
•Monitor workshop operations to ensure repairs and servicing meet quality standards and agreed timelines.
•Drive First Time Fix Rate (FTFR) and minimize repeat repairs through effective quality control.
•Support Service Advisors with accurate repair information and on-time vehicle delivery to enhance customer experience.
•Ensure compliance with OEM standards, company policies, warranty processes, and audit requirements while coaching technicians and maintaining HSSE standards.

Key Requirements

•Technical Certification, Diploma, ITI, ATA, IMI, or equivalent automotive qualification.
•EV certification (IMI EV Level 2 or higher preferred).
•5–7 years of automotive workshop experience and 2+ years supervisory/team leadership in a dealership or workshop environment.
•Strong knowledge of workshop operations, vehicle repair processes, and technician management.
•Experience with SAP, DMS, or equivalent workshop management systems plus understanding of workshop KPIs (e.g., productivity, efficiency, First Time Fix Rate).

Experience:5-7 yearsAutomotive workshopElectric mobility

Education:Certification / Diploma

Skills:People managementCommunicationStakeholder managementProblem-solvingConflict resolution

Licenses:Valid UAE Driving Licence

Certifications:Automotive qualificationEV certification (IMI EV Level 2)

Languages:EnglishArabicHindiUrdu

Tech Stack:SAPDMSSAP or equivalent

Company Brief

Al Futtaim Group

Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Al Futtaim Group

3 days ago

Workshop Supervisor | Al-Futtaim Automotive | Electric Mobility (Sharjah, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Sharjah

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Supervise, coordinate, and allocate repair and maintenance work to technicians to maximize productivity and efficiency.
•Monitor workshop operations to ensure repairs and servicing meet quality standards and agreed timelines.
•Drive First Time Fix Rate (FTFR) and minimize repeat repairs through effective quality control.
•Support Service Advisors with accurate repair information and on-time vehicle delivery to enhance customer experience.
•Ensure compliance with OEM standards, company policies, warranty processes, and audit requirements while coaching technicians and maintaining HSSE standards.

Key Requirements

•Technical Certification, Diploma, ITI, ATA, IMI, or equivalent automotive qualification.
•EV certification (IMI EV Level 2 or higher preferred).
•5–7 years of automotive workshop experience and 2+ years supervisory/team leadership in a dealership or workshop environment.
•Strong knowledge of workshop operations, vehicle repair processes, and technician management.
•Experience with SAP, DMS, or equivalent workshop management systems plus understanding of workshop KPIs (e.g., productivity, efficiency, First Time Fix Rate).

Experience:5-7 yearsAutomotive workshopElectric mobility

Education:Certification / Diploma

Skills:People managementCommunicationStakeholder managementProblem-solvingConflict resolution

Licenses:Valid UAE Driving Licence

Certifications:Automotive qualificationEV certification (IMI EV Level 2)

Languages:EnglishArabicHindiUrdu

Tech Stack:SAPDMSSAP or equivalent

Company Brief

Al Futtaim Group

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Glassdoor: 3.6

Website LinkedIn Glassdoor