File Opener

Davies
United Kingdom
Workplace: HybridFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Attention to detail","Communication","Organisation","Adaptability","Problem-solving"]

Join Keoghs’ support team as a File Opener, processing around 4,000 new legal instructions each month across a range of claim types. You’ll liaise with clients, courts, and claimant solicitors, open and prioritize files against strict deadlines, allocate work to the right teams using client guidance, and prepare files to support fee earners. You’ll work within SLA-driven processes and develop legal and client management skills.

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Davies
Davies
1 day ago

File Opener

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Join Keoghs’ support team as a File Opener, processing around 4,000 new legal instructions each month across a range of claim types. You’ll liaise with clients, courts, and claimant solicitors, open and prioritize files against strict deadlines, allocate work to the right teams using client guidance, and prepare files to support fee earners. You’ll work within SLA-driven processes and develop legal and client management skills.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Liaise with clients, courts and claimant solicitors to gather key information
  • •Open and process new instructions accurately within strict client deadlines
  • •Identify urgent instructions and prioritize work correctly
  • •Allocate cases to the appropriate teams using client-specific guidance
  • •Support fee earners by preparing files for immediate action

Pay and Benefits

Perks:Paid LeaveCash PlanPensionGym Membership

Key Requirements

  • •5 or more GCSE Grade A-C including Maths & English
  • •Competent IT user
  • •Excellent organisation skills and ability to work under pressure to targets
  • •Excellent attention to detail and ability to work accurately
  • •Confident telephone manner with excellent communication skills
Education:High School
Skills:Attention to detailCommunicationOrganisationAdaptabilityProblem-solving

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
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Glassdoor: 3.8
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