NTT

6 days ago

Business Consulting Sr. Manager

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Last checked: 21 hours agoStatus: Live

Job Summary

Lead end-to-end solution architecture for BPO/managed services and next-generation BPaaS offerings focused on Finance & Accounting, Procurement, Supply Chain, and Shared Services. Drive transformation with ERP, automation, analytics, and Agentic AI capabilities, including autonomous workflow agents and AI copilots. Own proposal and deal support (RFP/RFI, operating models, staffing, value cases), partner with operations teams on process diagnostics, and mentor junior architects and consultants.

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Sr. Manager level

Key Responsibilities

•Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities, including transformation across Finance & Accounting, Procurement, Supply Chain, Logistics & Fulfillment, Inventory, Supplier Management, and Shared Services.
•Create future-state operating models incorporating Agentic AI, automation, analytics, and human-in-the-loop workflows.
•Identify and embed Agentic AI capabilities into business processes, collaborating with AI/Data Science/Product teams to design autonomous workflow agents, AI copilots, exception management agents, knowledge agents, and decision-support systems.
•Support proposals and deal pursuit by leading solutioning for RFPs/RFIs/client workshops/assessments; developing solution responses, operating models, staffing strategies, transition approaches, pricing assumptions, and value realization models.
•Partner with operations teams on transformation consulting—conduct diagnostics and maturity assessments, design continuous improvement roadmaps, support transition programs, and create reusable solution assets; mentor junior solution architects and consultants.

Key Requirements

•Highly experienced solution architect to lead design and development of Business Process Services (BPS/BPO) and Enterprise Application solutions.
•Deep domain expertise in business operations across Finance & Accounting, Procurement, Supply Chain, and Shared Services.
•Strong knowledge of ERP platforms and enterprise application solutions, including digital transformation, automation, and AI.
•Experience with emerging Agentic AI technologies and integrating AI agents into business process operating models.
•Ability to partner with Sales, Operations, Consulting, Product, and AI teams to deliver differentiated, measurable client outcomes.

Experience:Business process servicesBusiness process outsourcingEnterprise applicationsDigital transformation

Skills:LeadershipCollaboration

Tech Stack:SAP S/4HANAOracle Fusion CloudMicrosoft DynamicsCoupaAribaServiceNowKinaxisBlue YonderAnaplanERPDigital transformationAutomationAIGenAIAgentic AIProcess miningWorkflow orchestrationEnterprise applicationsAnalytics

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT