Client Relationship Consultant 2 (Banker) - Golden, CO

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 23.19 - 28.35Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Relationship building","Proactive outreach","Customer service","Interpersonal skills","Communication"]

Build and strengthen client relationships by proactively reaching out, understanding customer needs, and delivering personalized guidance across in-person, appointment, and virtual channels. Provide a consistent client experience by processing basic transactions, opening accounts, completing service requests, and submitting credit applications. Educate customers on deposit and loan products, self-service digital tools, and emerging digital offerings while partnering with branch teams to ensure operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Client Relationship Consultant 2 (Banker) - Golden, CO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Build and strengthen client relationships by proactively reaching out, understanding customer needs, and delivering personalized guidance across in-person, appointment, and virtual channels. Provide a consistent client experience by processing basic transactions, opening accounts, completing service requests, and submitting credit applications. Educate customers on deposit and loan products, self-service digital tools, and emerging digital offerings while partnering with branch teams to ensure operational excellence and accuracy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow up across multiple banking channels.
  • •Assess customer needs and recommend solutions aligned to each customer’s goals and banking needs.
  • •Maintain working knowledge of consumer and business banking products and services, including digital products.
  • •Provide consistent client experience: greet clients, process basic transactions, open new accounts, and complete service requests.
  • •Proactively educate clients on emerging and self-service digital products and services while partnering with branch team members to serve clients with operational excellence.

Pay and Benefits

Salary: USD 23.19 - 28.35
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kRetirementPaid LeaveParental LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or equivalent combination of experience and training).
  • •Ability to build and foster relationships with clients through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients.
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Experience:Retail bankingFinancial services
Education:High School
Skills:Relationship buildingProactive outreachCustomer serviceInterpersonal skillsCommunication
Licenses:NMLS registration (S.A.F.E. Act of 2008)Regulation Z (Reg Z)

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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