Brand Ambassador - Kingston (FTC)

Tapestry
London
Workplace: OnsiteContractFunction: OtherExperience: 2+ yearsSkills: ["Communication","Organizational skills","Analytical skills","Customer focus","Proactive"]

Bring Tapestry’s Coach and Kate Spade brands to life in John Lewis & Partners Kingston by delivering elevated retail customer service and driving brand visibility. Develop clienteling and in-store event ideas, collaborate with store teams and leadership, and monitor performance against targets. Execute visual merchandising guidelines, manage deliveries and replenishment, and complete trade reports to support the Wholesale Sales team.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Brand Ambassador - Kingston (FTC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Bring Tapestry’s Coach and Kate Spade brands to life in John Lewis & Partners Kingston by delivering elevated retail customer service and driving brand visibility. Develop clienteling and in-store event ideas, collaborate with store teams and leadership, and monitor performance against targets. Execute visual merchandising guidelines, manage deliveries and replenishment, and complete trade reports to support the Wholesale Sales team.
Location: London
Workplace: Onsite
Employment Type: Contract

Key Responsibilities

  • •Deliver an elevated customer experience using brand training, tools, and resources to uphold service standards.
  • •Develop clienteling strategies and in-store event ideas, and support/co-host activations to drive engagement and sales.
  • •Track and analyse store performance against targets and present actionable plans when needed.
  • •Execute visual merchandising guidelines to ensure new season collections are displayed and aligned to delivery schedules, including during markdown periods.
  • •Manage product deliveries and replenishment, maintain back-of-house standards, and complete trade reports promptly.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceDentalPensionGym MembershipEmployee Assistance

Key Requirements

  • •Minimum two years’ experience in a retail environment with a proven track record of delivering results.
  • •Available to work varied hours, including evenings, weekends, and bank holidays.
  • •Familiarity with department store operations including customer service, merchandising, and sales strategies.
  • •Strong communication, organisational, and analytical skills.
  • •Knowledge of current industry trends and the ability to apply insights to enhance business outcomes.
Experience:2+ yearsRetail
Skills:CommunicationOrganizational skillsAnalytical skillsCustomer focusProactive

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor