Senior Associate -Digital Product Management

American Express
New York
Workplace: HybridFull timeUSD 89,250 - 150,250 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Stakeholder management","Prioritization","Analytical thinking","Problem-solving"]

Support end-to-end delivery of a digital ticketing product portfolio, partnering with the Product Manager to define product requirements and user stories. Translate business needs into actionable specs for engineering teams, run Agile ceremonies, maintain backlog hygiene, and coordinate testing, UAT, and defect resolution. Use data and metrics to identify trends and optimize conversion and purchase/fulfillment flows, while collaborating across internal stakeholders and third-party ticketing partners to ensure a seamless customer experience.

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FursaFursa
American Express
American Express
1 day ago

Senior Associate -Digital Product Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support end-to-end delivery of a digital ticketing product portfolio, partnering with the Product Manager to define product requirements and user stories. Translate business needs into actionable specs for engineering teams, run Agile ceremonies, maintain backlog hygiene, and coordinate testing, UAT, and defect resolution. Use data and metrics to identify trends and optimize conversion and purchase/fulfillment flows, while collaborating across internal stakeholders and third-party ticketing partners to ensure a seamless customer experience.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support end-to-end delivery of digital ticketing products and features from concept through launch.
  • •Contribute to roadmap execution by defining detailed product requirements and user stories for engineering teams.
  • •Partner with engineering teams for day-to-day product development and lead Agile ceremonies (stand-ups, sprint planning, backlog grooming, retrospectives).
  • •Own backlog hygiene and support prioritization aligned with roadmap objectives.
  • •Monitor product performance with key metrics, collaborate on testing/UAT and defect resolution, and coordinate launch readiness while supporting data analysis and dashboards.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirement SavingsPaid ParentalCounseling

Key Requirements

  • •Experience in a digital product or product-adjacent role with demonstrated expertise in relevant product skills and practices.
  • •Strong communication and stakeholder management skills to influence partners and drive alignment across teams.
  • •Ability to prioritize and manage multiple tasks and initiatives based on evolving business needs.
  • •Highly organized and detail-oriented, able to connect insights across workstreams and make sound product decisions.
  • •Strong analytical and problem-solving skills to derive insights from data, business processes, and stakeholder inputs.
Experience:Digital productsEntertainment ticketingAgile
Skills:CommunicationStakeholder managementPrioritizationAnalytical thinkingProblem-solving
Tech Stack:AgileAdobe Analytics

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn