Associate Admin Support Manager (Chongqing, CQ, CN, 400010)

HSBC
Chongqing
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Interpersonal skills","Teamwork","Analytical thinking","Attention to detail"]

Support Corporate & Institutional Banking teams by preparing and following up on credit-facility documentation and liaising with back/middle office to ensure customer account activities and transactions are completed accurately and on time. Partner with the Relationship Manager to deliver high-quality professional service and customer satisfaction, handle difficult customer situations, and help maintain a strong sales-and-service culture. Contribute to process improvement initiatives and coordinate stakeholder efforts for positive outcomes.

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HSBC
HSBC
1 hour ago

Associate Admin Support Manager (Chongqing, CQ, CN, 400010)

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Last checked: 1 hour agoStatus: Live

Job Summary

Support Corporate & Institutional Banking teams by preparing and following up on credit-facility documentation and liaising with back/middle office to ensure customer account activities and transactions are completed accurately and on time. Partner with the Relationship Manager to deliver high-quality professional service and customer satisfaction, handle difficult customer situations, and help maintain a strong sales-and-service culture. Contribute to process improvement initiatives and coordinate stakeholder efforts for positive outcomes.
Location: Chongqing
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Prepare and follow up on all documentation relating to credit facilities.
  • •Liaise with back office/middle office or related parties to track customer account activities and daily transactions.
  • •Support the Relationship Manager in delivering high-standard professional service to ensure customer satisfaction.
  • •Maintain service enhancement by supporting sales & service culture and handling difficult customer situations.
  • •Contribute to process improvement and assigned projects/initiatives with stakeholder coordination.

Key Requirements

  • •Bachelor’s degree or above; major in accounting, finance, or related discipline is preferred.
  • •Banking experience, preferably in credit or sales-related roles.
  • •Strong communication and interpersonal skills with mature teamwork.
  • •Analytical thinking with strong attention to detail and good organization.
  • •Ability to work under pressure, meet strict deadlines, and have excellent spoken/written English and computer literacy.
Experience:BankingCreditSales
Education:Bachelor's in accounting, finance
Skills:CommunicationInterpersonal skillsTeamworkAnalytical thinkingAttention to detail
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn