Energy Division After Sales Engineer

Alfalaval
Johannesburg
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer relationship management","Team collaboration","Sales forecasting","Customer needs assessment","Order intake ownership"]

Own order intake and after-sales revenue for Alfa Laval transactional products and services in the assigned territory. Develop spare parts, services, service contracts, and upgrades, while building customer relationships using installed base tools. Visit customers to identify and respond to needs, manage key and non-buying customers, collaborate with service and customer excellence teams, and produce monthly and quarterly sales forecasts for the country/cluster, ensuring compliance with policies.

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FursaFursa
Alfalaval
Alfalaval
1 week ago

Energy Division After Sales Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own order intake and after-sales revenue for Alfa Laval transactional products and services in the assigned territory. Develop spare parts, services, service contracts, and upgrades, while building customer relationships using installed base tools. Visit customers to identify and respond to needs, manage key and non-buying customers, collaborate with service and customer excellence teams, and produce monthly and quarterly sales forecasts for the country/cluster, ensuring compliance with policies.
Location: Johannesburg
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Develop spare parts and services, including service contracts and upgrades, within assigned territories and/or industries.
  • •Drive the “Lead to Order” process for inquiries related to spare parts and services.
  • •Own order intake responsibilities for the country/cluster and increase market share and customer coverage.
  • •Manage customer ownership: visit customers, identify and respond to their needs, and build relationships using installed base tools.
  • •Coordinate with service, Customer Excellence, and P&A teams; manage key accounts and non-buying customers; deliver monthly and quarterly sales forecasts and ensure policy compliance.

Key Requirements

  • •Engineering degree with relevant working experience, with at least one role in sales.
  • •Experience working in Power Plants or Mining or Paper Mills or Steel industries is advantageous.
  • •Good knowledge of PHE, separator, and decanter is preferred.
  • •Ability to develop spare parts, services, service contracts, and upgrades in assigned territories/industries.
  • •Experience providing direct customer support within an assigned responsibility area.
Experience:SalesPower plantsMiningPaper millsSteel
Education:
Skills:Customer relationship managementTeam collaborationSales forecastingCustomer needs assessmentOrder intake ownership
Tech Stack:Installed base mapInstalled base AppPHESeparatorDecanter

Company Brief

Alfalaval
Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lund, Sweden
Founded: 1883
WebsiteLinkedIn