Tapestry

1 month ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead a customer-first, high-energy sales floor by driving personal and team sales performance against targets and KPIs. Build client relationships through kate spade service standards, proactive outreach, and VIP retention, while coaching and developing the team through recruitment, onboarding, training, and performance feedback. Ensure operational excellence with cash handling, POS and inventory processes, stockroom readiness, and omni-channel initiatives including live-stream shopping.

Location: Charleston

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and kate spade service standards, ensuring excellent in-store and after-sales experiences and supporting VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, ongoing development, and training.
•Supervise operational excellence: opening/closing procedures, cash handling, bank deposits, register operations, key-holding, and facility security.
•Lead omni-channel and digital efforts, including virtual selling initiatives and live-stream shopping, and support customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: 16 - 24.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills, detail-oriented approach, and ability to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ years

Skills:Customer focusCommunicationCoachingLeadershipInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguityProactive

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory transfersInventory receivingLive-stream shoppingSocial mediaOmni-channelVirtual sellingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

1 month ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Charleston

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and kate spade service standards, ensuring excellent in-store and after-sales experiences and supporting VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, ongoing development, and training.
•Supervise operational excellence: opening/closing procedures, cash handling, bank deposits, register operations, key-holding, and facility security.
•Lead omni-channel and digital efforts, including virtual selling initiatives and live-stream shopping, and support customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: 16 - 24.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills, detail-oriented approach, and ability to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ years

Skills:Customer focusCommunicationCoachingLeadershipInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguityProactive

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory transfersInventory receivingLive-stream shoppingSocial mediaOmni-channelVirtual sellingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website