Social Community Management Associate

Campbell Soup
United States
Workplace: OnsiteFull timeUSD 48,600 - 72,800 annuallyFunction: Communications, PR & CommunityExperience: 1+ yearsEducation: bachelorsSkills: ["Strong writing","Analytical mindset","Highly organized","Proactive","Excellent judgment"]

Drive always-on community engagement and social listening across Campbell’s brand portfolio. Execute real-time, culturally relevant responses to fuel fandom and off-feed engagement, and identify timely cultural moments to inform content and opportunities. Build and manage dashboards for sentiment and performance, monitor potential or confirmed crises, and translate community signals into actionable insights. Partner across Social, Paid Media, PR, Legal, Customer Care, and Brands to refine brand voice and response guidance.

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Campbell Soup
Campbell Soup
2 days ago

Social Community Management Associate

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Last checked: 4 hours agoStatus: Live

Job Summary

Drive always-on community engagement and social listening across Campbell’s brand portfolio. Execute real-time, culturally relevant responses to fuel fandom and off-feed engagement, and identify timely cultural moments to inform content and opportunities. Build and manage dashboards for sentiment and performance, monitor potential or confirmed crises, and translate community signals into actionable insights. Partner across Social, Paid Media, PR, Legal, Customer Care, and Brands to refine brand voice and response guidance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Execute real-time community management across platforms with brand-right, culturally relevant engagement.
  • •Conduct always-on monitoring of social listening dashboards and native platform feeds to respond appropriately.
  • •Identify and share timely cultural moments and brand-relevant conversations to inform content and engagement opportunities.
  • •Build and manage dashboards and reports to track sentiment, engagement, and performance, including crisis monitoring and escalation.
  • •Partner with stakeholders to evolve brand tone/voice guidance and regularly update response matrices and playbooks.

Pay and Benefits

Salary: USD 48,600 - 72,800 annually
Perks:Health InsuranceDental401kPaid LeaveHoliday PayLife InsuranceDisability Insurance

Key Requirements

  • •Bachelor’s degree
  • •1+ years of professional experience in social media, community management, or digital marketing (including internships)
Experience:1+ years
Education:Bachelor's
Skills:Strong writingAnalytical mindsetHighly organizedProactiveExcellent judgment
Tech Stack:SproutSprinklrBrandwatch

Company Brief

Campbell Soup
Produces and markets soups, snacks, sauces, and packaged food products under brands such as Campbell's, Pace, and Swanson. The company serves retail, foodservice, and grocery customers across North America and international markets.
Industry: Food Production
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Camden, United States
Founded: 1869
Glassdoor
Glassdoor: 3.5
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