Manager - Client Services

Majid Al Futtaim
Nairobi
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Client management","Sales pipeline management","Forecasting","Communication","Analytical thinking"]

Manage brand and agency relationships to drive media revenue and deliver high-performing, data-led advertising solutions across a retail media ecosystem. Own client campaign planning, execution, and performance reporting, while developing tailored media proposals and pricing narratives. Build and manage sales pipelines and forecasts, serve as the main day-to-day partner contact, and collaborate with the commercial team to align campaigns with brand KPIs and country strategy.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Majid Al Futtaim
Majid Al Futtaim
13 hours ago

Manager - Client Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Manage brand and agency relationships to drive media revenue and deliver high-performing, data-led advertising solutions across a retail media ecosystem. Own client campaign planning, execution, and performance reporting, while developing tailored media proposals and pricing narratives. Build and manage sales pipelines and forecasts, serve as the main day-to-day partner contact, and collaborate with the commercial team to align campaigns with brand KPIs and country strategy.
Location: Nairobi
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Deliver and exceed sales targets by driving adoption of retail media products across digital, in-store, and omni-channel touchpoints.
  • •Oversee clients’ campaign planning, execution, and delivery, regularly communicating performance results.
  • •Develop and sell tailored media proposals to run effective, high-return retail media campaigns.
  • •Build and manage a robust sales pipeline, monthly sales forecast, and activity tracking.
  • •Serve as the main point of contact for brand and agency partners, managing day-to-day relationships and identifying collaboration opportunities.

Key Requirements

  • •Bachelor’s degree in Marketing, Business, Economics, Communication, or a related field.
  • •Master’s degree in a related field is preferred.
  • •5+ years of experience in client management, media sales, or digital advertising.
  • •Online advertising/digital media/analytics sales experience with global and regional accounts.
  • •Significant media sales success focused on digital display, with retail media experience highly desirable.
Experience:5+ yearsDigital advertisingOnline advertisingRetail mediaMedia sales
Education:Bachelor's in Marketing, Business, Economics, Communication (or related field)
Skills:Client managementSales pipeline managementForecastingCommunicationAnalytical thinking
Tech Stack:Digital displayMedia proposalsAnalytics sales

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor