Citizens Branch Manager

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 81,000 - 111,000 annuallyFunction: Business OperationsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Strategic decision-making","Customer focus"]

Lead a high-volume bank branch by driving sales growth, customer experience, and team performance. You’ll coach colleagues, oversee branch execution and operational integrity, and use financial acumen to guide decision-making and meet profit/loss goals. In a digital-first environment, you’ll promote mobile and online banking, build community partnerships, and serve as a visible brand ambassador while helping develop a diverse talent pipeline.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead a high-volume bank branch by driving sales growth, customer experience, and team performance. You’ll coach colleagues, oversee branch execution and operational integrity, and use financial acumen to guide decision-making and meet profit/loss goals. In a digital-first environment, you’ll promote mobile and online banking, build community partnerships, and serve as a visible brand ambassador while helping develop a diverse talent pipeline.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance and sales growth while exceeding customer expectations.
  • •Coach and develop colleagues to achieve individual and branch-wide performance and sales goals.
  • •Oversee branch execution and outcomes, directing colleague and sales activities to meet and exceed targets.
  • •Build a customer-centric culture using collaborative partnerships and operational best practices.
  • •Serve as an engaged brand ambassador by connecting with the local community and cultivating customer relationships.

Pay and Benefits

Salary: USD 81,000 - 111,000 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsPaid LeaveWellness Stipend

Key Requirements

  • •High School diploma or equivalent required.
  • •Leadership experience coaching and developing others to drive sales excellence and customer service in a high-volume branch environment.
  • •4 years of sales management experience in Retail or Branch Banking.
  • •Track record meeting sales goals, deadlines, and branch goals in a profit and loss environment.
  • •Comply with SAFE Act requirements, including background checks and obtaining an NMLS unique identifier.
Experience:Retail bankingBranch banking
Education:High School
Skills:LeadershipCoachingCommunicationStrategic decision-makingCustomer focus
Certifications:NMLS unique identifier
Tech Stack:Mobile and online banking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website