Administration Services Administrator (Fixed Term Contract)

De Beers Group
Johannesburg
Workplace: HybridContractFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Stakeholder engagement","Communication","Problem-solving","Attention to detail","Teamwork"]

Execute administration services for employee changes, personal data updates, and reporting line changes within Global Shared Services (GSS). You’ll manage ServiceNow cases end to end—ensuring accurate documentation, correct approvals, and proper filing—while acting as the first point of contact for administration queries. The role also supports invoice costing/allocation and corporate uniform ordering, and continuously identifies process improvements to meet SLA and KPI targets.

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De Beers Group
De Beers Group
11 hours ago

Administration Services Administrator (Fixed Term Contract)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Execute administration services for employee changes, personal data updates, and reporting line changes within Global Shared Services (GSS). You’ll manage ServiceNow cases end to end—ensuring accurate documentation, correct approvals, and proper filing—while acting as the first point of contact for administration queries. The role also supports invoice costing/allocation and corporate uniform ordering, and continuously identifies process improvements to meet SLA and KPI targets.
Location: Johannesburg
Workplace: Hybrid
Employment Type: Contract · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Take full accountability for administrative support for employee changes, delivering timely, accurate service to stakeholders.
  • •Execute ServiceNow tasks, ensuring case documentation is accurate, quality checked, appropriately authorised, signed/returned where relevant, and filed in the employee folder/document system.
  • •Serve as the first point of contact for administration services queries, providing basic advice and troubleshooting common problems.
  • •Provide support for People Services invoice costing and allocation, where required.
  • •Manage corporate uniform ordering support (post-onboarding) where required, and identify process improvement opportunities to meet SLA/KPI targets.

Key Requirements

  • •Minimum of Matric/Grade 12 certificate.
  • •Relevant diploma (advantageous).
  • •2–3 years’ work experience as an administrator.
  • •Experience with stakeholder engagement and liaising with a broad cross section of stakeholders.
  • •Strong PC skills and confident use of the MS Office suite, with proficient written and verbal communication.
Experience:2-3 yearsAdministration
Skills:Stakeholder engagementCommunicationProblem-solvingAttention to detailTeamwork
Languages:English
Tech Stack:ServiceNowMS Office

Company Brief

De Beers Group
Global diamond company specialising in diamond exploration, mining, trading and retail, operating across mining, polishing and luxury jewellery brands including De Beers London, Forevermark and Element Six.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Headquarters: London, United Kingdom
Founded: 1888
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