Account Manager

Adyen
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Relationship building","Communication","Commercial acumen","Project management","Self-starter"]

Own enterprise merchant relationships in APAC and drive growth by increasing share of wallet, cross-selling, and upselling. Build and sustain relationships with key stakeholders, understand customer needs, and deliver payments expertise, education, and guidance to help merchants execute their payments strategy. Coordinate internal projects, collaborate with global teams, and ensure merchant success and satisfaction while working in a fast-paced, entrepreneurial environment.

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Adyen
Adyen
4 days ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Own enterprise merchant relationships in APAC and drive growth by increasing share of wallet, cross-selling, and upselling. Build and sustain relationships with key stakeholders, understand customer needs, and deliver payments expertise, education, and guidance to help merchants execute their payments strategy. Coordinate internal projects, collaborate with global teams, and ensure merchant success and satisfaction while working in a fast-paced, entrepreneurial environment.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive merchant success and satisfaction by fully owning key account outcomes.
  • •Grow revenue by increasing share of wallet, cross-selling, and upselling using customer insights.
  • •Build and sustain relationships with key merchant stakeholders to deliver an excellent merchant experience.
  • •Assess, clarify, and validate customer needs continuously, providing payments expertise, education, and guidance.
  • •Coordinate internal projects for your merchants and collaborate with colleagues across the global team.
Travel: Low travel

Key Requirements

  • •At least 6+ years of experience managing enterprise-level clients in a fast-paced environment.
  • •A track record of increasing share of wallet, cross-selling, and upselling for digital, retail, and SaaS platforms.
  • •Strong payments understanding is a plus.
  • •Experience working with startups and development teams is a plus.
  • •Excellent project management skills and the ability to coordinate complex, cross-functional work.
Experience:6+ years
Skills:Relationship buildingCommunicationCommercial acumenProject managementSelf-starter
Languages:English

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn