Rental Coordinator

EquipmentShare
Wilmington
Workplace: OnsiteFull timeUSD 19.5 - 30Function: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate rentals at a Wilmington, DE facility by guiding customers through the EquipmentShare rental process and responding promptly to inbound leads, questions, and concerns. Build and maintain relationships with contractors and construction company principals, keep customers satisfied, and educate them on ways to save money and operate more efficiently. Help increase market share through new sales strategies while using EquipmentShare’s proprietary T3 technology to manage up-to-date equipment information.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate rentals at a Wilmington, DE facility by guiding customers through the EquipmentShare rental process and responding promptly to inbound leads, questions, and concerns. Build and maintain relationships with contractors and construction company principals, keep customers satisfied, and educate them on ways to save money and operate more efficiently. Help increase market share through new sales strategies while using EquipmentShare’s proprietary T3 technology to manage up-to-date equipment information.
Location: Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand the customer base by building relationships with contractors and construction company principals and educating customers on cost and efficiency benefits
  • •Maintain and nurture existing customer relationships to ensure satisfaction with service and support
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Salary: USD 19.5 - 30
Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysGym MembershipWellness StipendLearning BudgetRemote Work

Key Requirements

  • •High school diploma (or equivalent)
  • •Strong listening skills and a customer-first mindset focused on solving customers’ problems
  • •Experience building, nurturing, and maintaining customer relationships throughout the rental process
  • •Strong interpersonal and problem-solving skills
  • •Ability to adapt to a fast-paced environment and stay continuously educated on EquipmentShare products and services
Education:High School
Skills:ListeningInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn