Wellness Experience Agent - Spa (Dubai, AE)

Kerzer International
Dubai
Full timeFunction: SalesExperience: 1+ yearsSkills: ["Communication","Empathy","Creativity","Warmth","Flexibility"]

Deliver exceptional guest experiences at One&Only Royal Mirage by welcoming and supporting loyal spa guests in line with hotel brand standards. Drive revenue through retail, upselling, and cross-selling to related spa business centers, while showcasing strong knowledge in health & beauty. Report to the Director of Wellness and contribute to memorable experiences through creativity, empathy, precision, and warm, dynamic service.

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Kerzer International
Kerzer International
9 hours ago

Wellness Experience Agent - Spa (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Deliver exceptional guest experiences at One&Only Royal Mirage by welcoming and supporting loyal spa guests in line with hotel brand standards. Drive revenue through retail, upselling, and cross-selling to related spa business centers, while showcasing strong knowledge in health & beauty. Report to the Director of Wellness and contribute to memorable experiences through creativity, empathy, precision, and warm, dynamic service.
Location: Dubai
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver exceptional guest experience in line with hotel brand standards
  • •Develop relationships with loyal spa guests
  • •Generate revenue through retail, upselling, and cross-selling to other spa business centers
  • •Support resort success by contributing to memorable wellness experiences
  • •Report directly to the Director of Wellness

Key Requirements

  • •At least 1 years’ experience in a similar role in luxury resorts or five-star hotels
  • •Strong experience in the health & beauty section
  • •Excellent spoken and written communication skills in English and/or another language
  • •Computer literacy, including experience using relevant software
  • •Middle East/GCC experience is an advantage
Experience:1+ yearsLuxury resortsFive-star hotelsHealth & beautyMiddle EastGCC
Skills:CommunicationEmpathyCreativityWarmthFlexibility
Languages:English

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn