Senior AI Behavioral Scientist & Product Analyst

Extreme Networks
Austin
Workplace: HybridFull timeUSD 120,000 - 200,000 annuallyFunction: Research & Scientific (R&D)Experience: 4+ yearsEducation: mastersSkills: ["Analytical thinking","User empathy","Systems thinking","Communication","Collaboration"]

Evaluate and optimize how Extreme Networks’ AI agents perform in real-world use by combining human-computer interaction and behavioral science with rigorous quantitative analytics. Own instrumentation, success metrics, dashboards, and reporting to prove adoption and user value for Agent ONE. Partner with Product, Engineering, and UX Research to design studies, run experiments and statistical analyses, assess reliability and failure modes, and translate findings into actionable roadmap priorities.

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Extreme Networks
Extreme Networks
2 days ago

Senior AI Behavioral Scientist & Product Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Evaluate and optimize how Extreme Networks’ AI agents perform in real-world use by combining human-computer interaction and behavioral science with rigorous quantitative analytics. Own instrumentation, success metrics, dashboards, and reporting to prove adoption and user value for Agent ONE. Partner with Product, Engineering, and UX Research to design studies, run experiments and statistical analyses, assess reliability and failure modes, and translate findings into actionable roadmap priorities.
Location: Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Design and conduct behavioral studies to assess AI agent usability, task completion, error recovery, and user satisfaction.
  • •Develop analytics frameworks and KPIs to measure AI agent effectiveness, trust, user outcomes, and cognitive load.
  • •Create and implement instrumentation to collect behavioral and interaction data from user sessions.
  • •Evaluate AI agents holistically across accuracy, latency, cost efficiency, scalability, and robustness, including reliability and failure modes.
  • •Translate findings into product recommendations by building dashboards, reports, and narratives for stakeholders and leadership.

Pay and Benefits

Salary: USD 120,000 - 200,000 annually

Key Requirements

  • •4+ years of professional experience in user analytics, product analytics, behavioral research, or HCI research roles.
  • •Strong quantitative analytics skills including SQL and Python/R for statistical analysis, plus experience with A/B testing and experimental design.
  • •Ability to design and instrument analytics tracking, define success metrics, and interpret complex datasets.
  • •Strong HCI and behavioral science foundation (e.g., cognitive load, mental models, task completion, user trust) and comfort applying usability/testing methodologies.
  • •Experience evaluating AI systems (including LLM or conversational-AI) using evaluation signals such as latency and quality/refusal scoring.
Experience:4+ yearsSaaSAI/MLConversational AIHuman-computer interaction (HCI)Behavioral researchUser analytics
Education:Master's in Psychology, HCI, behavioral science, statistics, or related field
Skills:Analytical thinkingUser empathySystems thinkingCommunicationCollaboration
Tech Stack:SQLPythonRAmplitudeMixpanelLookerTableauSnowflakeDbt

Eligibility

Visa:H-1B
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Extreme Networks
Provides wired and wireless network infrastructure, cloud-driven network management, and analytics for enterprises and service providers, delivering switching, routing, security, and access solutions.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1996
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn