Team Manager

Waitrose & Partners
United Kingdom
Workplace: OnsiteFull timeGBP 32,000 - 45,600 annuallyFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Data analysis","Compliance management"]

Lead a team within a John Lewis store to deliver an outstanding customer experience and drive commercial results. You’ll role-model partnership behaviours, manage the full Partner lifecycle, support talent development, and address performance concerns. Ensure store compliance and safety, allocate resources using provided tools, and champion diversity, inclusion, and wellbeing. Work varied full-time hours across seven days, including possible early/late finishes and evenings/weekends.

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Waitrose & Partners
Waitrose & Partners
7 hours ago

Team Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead a team within a John Lewis store to deliver an outstanding customer experience and drive commercial results. You’ll role-model partnership behaviours, manage the full Partner lifecycle, support talent development, and address performance concerns. Ensure store compliance and safety, allocate resources using provided tools, and champion diversity, inclusion, and wellbeing. Work varied full-time hours across seven days, including possible early/late finishes and evenings/weekends.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Role-model partnership behaviours and inspire the team through clear communication by managing the full Partner lifecycle and supporting talent development, including addressing performance concerns promptly.
  • •Be accountable for performance within your area of responsibility, ensuring processes are followed, brand standards are delivered, and operational strategies drive success.
  • •Ensure the store is compliant and safe for customers and partners.
  • •Use provided tools to allocate resources effectively to meet customer needs.
  • •Champion diversity, inclusion, and wellbeing.

Pay and Benefits

Salary: GBP 32,000 - 45,600 annually

Key Requirements

  • •Experience leading a team in a fast-paced, customer-focused environment with a proven track record in people empowerment.
  • •Ability to ensure regulatory compliance and manage compliance requirements as required.
  • •Competence using human resource tools and systems (e.g., Workday or Tableau).
  • •Ability to analyse data and insights and translate them into actionable strategies.
Experience:RetailCustomer service
Skills:LeadershipCommunicationData analysisCompliance management
Tech Stack:WorkdayTableau

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn