Service Technician 1 - Sr Service Technician

Atmos Energy
Columbia, Georgetown
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Safety awareness","Record keeping","Customer service"]

Perform prescribed service work for natural gas customers, including connections and disconnections, basic diagnostics, and informing customers of needed repairs. Operate and assist with Wireless Meter Reading (WMR) equipment, read meters for billing when required, and support emergency responsiveness. Maintain accurate records to meet company and regulatory requirements while ensuring safe operation and inspection of assigned vehicles and equipment. Maintain required operator qualifications, safety training, and OJT requirements.

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Atmos Energy
Atmos Energy
1 day ago

Service Technician 1 - Sr Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Perform prescribed service work for natural gas customers, including connections and disconnections, basic diagnostics, and informing customers of needed repairs. Operate and assist with Wireless Meter Reading (WMR) equipment, read meters for billing when required, and support emergency responsiveness. Maintain accurate records to meet company and regulatory requirements while ensuring safe operation and inspection of assigned vehicles and equipment. Maintain required operator qualifications, safety training, and OJT requirements.
Location: Columbia, Georgetown
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Perform basic work using clearly prescribed procedures
  • •Respond to customer service requests, including connections and disconnections as qualified
  • •Inform customers of needed repairs, answer basic questions, and ensure customer satisfaction with completed work
  • •Install, program, and operate Wireless Meter Reading (WMR) equipment as necessary; read meters and record usage for billing when required
  • •Maintain accurate records and reports to comply with company and regulatory requirements; support emergency responsiveness and safety reporting

Key Requirements

  • •High school diploma or GED (general educational knowledge)
  • •Valid driver’s license in accordance with company standards
  • •Complete assigned classes, Operator Qualifications (OQ) and OJT for Service Learning Path; maintain required position OQs
  • •Ability to use the company internet/intranet web site and resources for data entry, reference, and retrieval
  • •Ability to communicate with internal/external customers to provide basic factual explanations and information
Education:High School
Skills:CommunicationSafety awarenessRecord keepingCustomer service
Licenses:Driver's license
Tech Stack:Wireless Meter Reading (WMR) equipmentInternetIntranetData entry

Company Brief

Atmos Energy
Atmos Energy is a regulated natural gas utility that distributes and transports natural gas to millions of customers across multiple U.S. states. It operates pipeline, storage, and distribution infrastructure focused on safe and reliable energy delivery.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1906
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