Senior Director, End User Support
The New York Times
New York
Workplace: HybridFull timeUSD 200,000 - 250,000 annuallyFunction: Executive & General ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving"]Lead a global End User Support organization delivering help desk, technical and executive support across office, hybrid, and remote environments. Drive IT Service Management, metrics and continuous improvement, automation, and self-service. Partner with Enterprise Applications, Security, Product/Engineering, and Newsroom to ensure aligned, reliable, secure end-user capabilities in a hybrid NYC-based setting.
