Full Time Branch Ambassador - Northern Va (Loudoun/Fairfax/Prince William)

Discover Financial
Vienna
Workplace: OnsiteFull timeUSD 48,048 - 48,048 annuallyFunction: Communications, PR & CommunityExperience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Empathy","Adaptability","Curiosity"]

Serve as the face of the branch by delivering hospitality-first customer service while executing high-volume cash transactions with strict accuracy. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to uncover personal or business goals to connect them with the right digital tools. Maintain a compliance-first approach covering security, audit, and BSA/AML standards in a fast-moving, tech-enabled environment.

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FursaFursa
Discover Financial
Discover Financial
1 month ago

Full Time Branch Ambassador - Northern Va (Loudoun/Fairfax/Prince William)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the face of the branch by delivering hospitality-first customer service while executing high-volume cash transactions with strict accuracy. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to uncover personal or business goals to connect them with the right digital tools. Maintain a compliance-first approach covering security, audit, and BSA/AML standards in a fast-moving, tech-enabled environment.
Location: Vienna
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy.
  • •Maintain a compliance-first mindset, meeting security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on mobile banking, remote deposit capture, and contactless payments.
  • •Act as a first-line consultant by listening to uncover personal or business goals and connecting customers to the right digital tools.
  • •Greet customers and ensure a welcoming, community-focused experience while supporting branch coverage as needed.

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionPaid LeaveEducation Assistance401kPaid ParentalLife InsuranceDisability Insurance

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification.
  • •At least 1 year of Retail, Sales, or Customer Service experience.
  • •At least 6 months of cash handling experience.
  • •Available for a flexible schedule, including nights and weekends.
  • •Ability to lift up to 25 pounds and move/stand for extended periods of time.
Experience:1+ yearsRetailSalesCustomer serviceCash handlingBanking
Education:High School
Skills:HospitalityCommunicationEmpathyAdaptabilityCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn