Associate - Digital Product Management

American Express
New York
Workplace: HybridFull timeUSD 78,000 - 124,750 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Systems thinking","Cross-team collaboration","Self-directed","Stakeholder management","Strong written communication"]

Support the Platform team in scaling Acquisition Experiences across Consumer, MGM, and Commercial product lines. You’ll help define the platform roadmap, run experimentation and feedback loops, manage end-to-end delivery with PI prioritization, and partner with marketing, design, analytics, and engineering to deliver journey improvements. You’ll also contribute to divergence governance, maintain traceability between platform decisions and downstream impacts, and help develop scoring models and playbooks.

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FursaFursa
American Express
American Express
1 day ago

Associate - Digital Product Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support the Platform team in scaling Acquisition Experiences across Consumer, MGM, and Commercial product lines. You’ll help define the platform roadmap, run experimentation and feedback loops, manage end-to-end delivery with PI prioritization, and partner with marketing, design, analytics, and engineering to deliver journey improvements. You’ll also contribute to divergence governance, maintain traceability between platform decisions and downstream impacts, and help develop scoring models and playbooks.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Help define and drive the Platform roadmap and new cross-functional working models to scale Acquisition Experiences globally.
  • •Support experimentation and feedback loops to scale insights and improve platform strategy.
  • •Manage the end-to-end delivery lifecycle and own PI process, including team prioritization efforts cross-functionally.
  • •Collaborate with marketing, design, analytics, and engineering to deliver robust journey improvements at pace.
  • •Support divergence governance and maintain traceability between platform decisions and downstream product impacts.

Pay and Benefits

Salary: USD 78,000 - 124,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirement SavingsFinancial CoachingPaid ParentalHybrid Working

Key Requirements

  • •2+ years in a product analyst, business analyst, or related role.
  • •Strong requirements gathering and documentation skills (user stories, PRDs, acceptance criteria).
  • •Comfortable working on platform, infrastructure, or enablement products (not just consumer-facing features).
  • •Experience analyzing cross-team dependencies and managing competing priorities.
  • •Proficiency with JIRA and Confluence (or similar tools).
Education:Bachelor's
Skills:Systems thinkingCross-team collaborationSelf-directedStakeholder managementStrong written communication
Tech Stack:JIRAConfluenceFigmaAPI documentation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn