Client Advisor (Casual)

Burberry
Australia
Workplace: OnsiteFull-timeFunction: Consulting & AdvisorySkills: ["Customer service","Communication","Sales","Relationship building","Teamwork"]

The Senior Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to store management, the advisor inspires clients with passion for the brand, fashion and luxury products, demonstrates expert styling knowledge, and supports daily store operations to maintain high luxury standards.

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FursaFursa
Burberry
Burberry
1 month ago

Client Advisor (Casual)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

The Senior Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to store management, the advisor inspires clients with passion for the brand, fashion and luxury products, demonstrates expert styling knowledge, and supports daily store operations to maintain high luxury standards.
Location: Australia
Workplace: Onsite
Job Function: Consulting & Advisory

Key Responsibilities

  • •Meet and exceed individual and store sales and other commercial KPIs.
  • •Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling.
  • •Support the Store Manager in dealing with customers complaints, when needed.
  • •Follow the Client journey to elevate the Client experience in the store: ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
  • •Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required.

Key Requirements

  • •A proven track record in delivering sales and exceeding targets.
  • •Previous experience in clientelling.
  • •A strong interest in fashion, art and culture.
  • •Strong product knowledge and good understanding of store retail operations.
  • •Fluent in local language; English proficiency is desirable.
Experience:RetailLuxuryFashion
Skills:Customer serviceCommunicationSalesRelationship buildingTeamwork
Languages:English

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn