Claims Handler CH2

Davies
Liverpool
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Attention to detail","Communication","Negotiation","Organisational skills","Client care","Customer service","Task management","Teamwork"]

Proactively manage a caseload of Public Liability, Employers Liability, Property Damage, and Product Liability claims from inception to settlement pre-litigation. Maintain accurate records on the case management system, comply with client SLA’s, and deliver quality service standards and productivity levels. Work a hybrid schedule from the Liverpool office, and also take on additional tasks from the Team Leader as needed.

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FursaFursa
Davies
Davies
17 hours ago

Claims Handler CH2

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Proactively manage a caseload of Public Liability, Employers Liability, Property Damage, and Product Liability claims from inception to settlement pre-litigation. Maintain accurate records on the case management system, comply with client SLA’s, and deliver quality service standards and productivity levels. Work a hybrid schedule from the Liverpool office, and also take on additional tasks from the Team Leader as needed.
Location: Liverpool
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims up to a reserve value of £20,000.
  • •Manage claims from inception to settlement pre-litigation.
  • •Maintain accurate data on the relevant case management system.
  • •Comply with set client SLA’s and ensure quality service standards and productivity levels are maintained.
  • •Undertake appropriate additional tasks provided by the Team Leader.

Pay and Benefits

Perks:Paid LeaveHealth InsurancePensionRemote WorkCycle ToSeason TicketGym MembershipOnline DiscountsMortality Benefit

Key Requirements

  • •12 months relevant experience, or 6 months experience plus a law degree or equivalent.
  • •Experience of MOJ Claims Portal.
  • •Excellent attention to detail.
  • •Strong communication and negotiation skills.
  • •Strong organisational skills and client care/customer service skills.
Skills:Attention to detailCommunicationNegotiationOrganisational skillsClient careCustomer serviceTask managementTeamwork
Tech Stack:MOJ Claims Portal

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
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