Sales Associate III

Tapestry
Chicago
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Learning on the fly","Drive for results"]

Deliver an elevated, personalized luxury shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through personalized styling, product expertise, cross-selling, and clienteling. Use mobile POS and social selling tools (including short-form video) to capture data and drive repeat purchases. Support daily store operations including transactions, inventory processing, replenishment, visual merchandising, and maintaining a clean, well-stocked sales floor and stockroom.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Associate III

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Last checked: 7 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized luxury shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through personalized styling, product expertise, cross-selling, and clienteling. Use mobile POS and social selling tools (including short-form video) to capture data and drive repeat purchases. Support daily store operations including transactions, inventory processing, replenishment, visual merchandising, and maintaining a clean, well-stocked sales floor and stockroom.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use clienteling tools and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily operational tasks including cash wrap, inventory processing, replenishment, visual merchandising, and efficient transaction handling (purchases, returns, exchanges, online pickups).

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (e.g., iPad/laptop, Mobile POS) plus ability to read price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced environment with a flexible schedule (nights, weekends, peak periods, holidays).
  • •Physical ability to lift 25 lb regularly (up to 50 lb occasionally) and maneuver the sales floor/stockroom (climb, bend, kneel).
  • •Clienteling and data acquisition skills, including social media savvy (live-stream shopping/video demos preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyLearning on the flyDrive for results
Languages:English
Tech Stack:POSIPadLaptopMobile POSClientelingSocial sellingShort-form videoLive-stream shoppingVideo demos

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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