Team Leader - Al Nafoorah Service - Jumeirah Zabeel Saray

Jumeirah
United Arab Emirates
Full timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Teamwork","Adaptability","Reliability","Attention to detail","Customer-focused","Energy"]

Lead dining service at Jumeirah Zabeel Saray by welcoming and seating guests, explaining menus and specials, and taking accurate food and beverage orders while following alcohol service regulations. Serve guests professionally, process billing and payments using the MICROS system, and ensure smooth service operations. Gather guest feedback, resolve concerns promptly, and maintain high guest satisfaction throughout the dining experience.

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FursaFursa
Jumeirah
Jumeirah
1 month ago

Team Leader - Al Nafoorah Service - Jumeirah Zabeel Saray

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead dining service at Jumeirah Zabeel Saray by welcoming and seating guests, explaining menus and specials, and taking accurate food and beverage orders while following alcohol service regulations. Serve guests professionally, process billing and payments using the MICROS system, and ensure smooth service operations. Gather guest feedback, resolve concerns promptly, and maintain high guest satisfaction throughout the dining experience.
Location: United Arab Emirates
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Warmly welcome guests, escort them to their tables, and provide seating information.
  • •Explain menu items, specials, and promotions, addressing dietary and allergy-related inquiries.
  • •Take and communicate accurate food and beverage orders while ensuring compliance with alcohol service regulations.
  • •Serve food and beverages professionally, handle billing and payments through MICROS, and ensure smooth service operations.
  • •Gather guest feedback, resolve concerns promptly, and maintain overall guest satisfaction during the dining experience.

Pay and Benefits

Perks:Health InsuranceLife InsuranceAccommodationLearning BudgetTravel Allowance

Key Requirements

  • •Higher Secondary School Certificate (or equivalent) with basic food and hygiene training; hotel management diploma is an added advantage.
  • •2–3 years of experience as a Waiter/Waitress in a luxury hotel with strong service standards knowledge.
  • •Experience handling telephone inquiries and using the MICROS cashiering system; basic computer literacy.
  • •Proficiency in English (reading, writing, speaking).
  • •Strong communication, teamwork, adaptability, reliability, and attention to detail with a sincere, energetic attitude.
Experience:Luxury hospitalityHotel
Education:High School
Skills:CommunicationTeamworkAdaptabilityReliabilityAttention to detailCustomer-focusedEnergy
Certifications:Basic Food and Hygiene Training
Languages:English
Tech Stack:MICROSCashiering system

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn