Customer Service Delivery Advocate - Long Island NY - Patchogue

Carvana
United States
Workplace: OnsiteFull timeUSD 22 - 25.25 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer focus","Self-motivation","Teamwork","Attention to detail","Safe driving"]

Deliver vehicles to customers’ doors using Carvana’s custom haulers while providing an excellent, customer-facing experience. You’ll load and unload vehicles, inspect and ensure safe operation, and complete customer paperwork with detailed notes in the customer tracking system. Maintain safe driving and a clean driving record while meeting performance goals. The role includes rotating days off and shift coverage 7 days a week.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
15 hours ago

Customer Service Delivery Advocate - Long Island NY - Patchogue

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom haulers while providing an excellent, customer-facing experience. You’ll load and unload vehicles, inspect and ensure safe operation, and complete customer paperwork with detailed notes in the customer tracking system. Maintain safe driving and a clean driving record while meeting performance goals. The role includes rotating days off and shift coverage 7 days a week.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers and provide a customer-first experience.
  • •Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe operation.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Maintain physical readiness for ongoing loading/unloading and vehicle detailing in varying conditions.

Pay and Benefits

Salary: USD 22 - 25.25 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Be able to perform physically demanding tasks including loading/unloading and detailing vehicles in indoor and outdoor conditions.
  • •Read, write, speak, and understand English, with the ability to sustain physical activity for extended periods (8+ hours).
  • •Must be able to read, write, speak, and understand English and lift/carry/push/pull up to 50 lbs.
  • •Obtain a Notary in your local jurisdiction within the first 90 days (process sponsored by Carvana).
Experience:2+ yearsCustomer-facing
Skills:Customer focusSelf-motivationTeamworkAttention to detailSafe driving
Licenses:Valid driver's licenseNotaryChauffeur's license (state specialty)Vehicle Verifier licenseSalesperson license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn