Global Head of Child Safety - Trust & Safety

TikTok
San Jose
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Judgment","Partnering","Verbal communication","Written communication","Presentation skills"]

Lead TikTok’s Global Child Safety Operations within Trust & Safety, overseeing a follow-the-sun team that reviews incidents, escalates child safety requests, and ensures timely detection and removal of child endangerment content. Partner closely with Legal, Policy, Product/Process, Government Relations, and law enforcement to manage high-stakes workflows, drive process improvements and automation, and set long-term strategy, metrics, and reporting for organizational change.

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FursaFursa
TikTok
TikTok
9 hours ago

Global Head of Child Safety - Trust & Safety

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead TikTok’s Global Child Safety Operations within Trust & Safety, overseeing a follow-the-sun team that reviews incidents, escalates child safety requests, and ensures timely detection and removal of child endangerment content. Partner closely with Legal, Policy, Product/Process, Government Relations, and law enforcement to manage high-stakes workflows, drive process improvements and automation, and set long-term strategy, metrics, and reporting for organizational change.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Lead a global team of Child Safety Leads and Specialists, ensuring daily operational effectiveness, goal-setting, and team wellness.
  • •Coach and mentor team members and devise development plans to support professional growth.
  • •Manage escalations of child safety requests, coordinating with Legal, Policy, Product, Government Relations, and law enforcement operations as needed.
  • •Identify risks and issues and build proactive programs and processes, including regular stakeholder reporting on progress, findings, and recommendations.
  • •Enhance operational workflows through process improvements and automation opportunities; set performance metrics and define long-term strategy for hiring and volume growth.

Key Requirements

  • •5+ years experience working with Trust and Safety issues focused on child safety and online abuse.
  • •5+ years management experience leading operational and cross-regional teams.
  • •Experience handling law enforcement child safety investigations and engaging with law enforcement.
  • •Experience reviewing sensitive content within removal flows calibrations and escalations management.
  • •Experience managing multiple projects and devising team strategies while working cross-functionally with senior stakeholders and executives.
Experience:5+ yearsTrust and safetyChild safetyOnline abuseContent moderationLaw enforcement investigations
Skills:JudgmentPartneringVerbal communicationWritten communicationPresentation skills

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn