Customer Specialist-Part Time

CarMax
Alabama
Workplace: OnsitePart timeUSD 15.5 - 23.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Integrity","Teamwork","Attention to detail","Time management"]

Guide customers through buying, selling, and servicing vehicles by supporting sales, appraisals, test drives, and financing applications. Conduct vehicle condition assessments and cosmetic inspections, manage inventory check-in and reconciliation, and handle administrative paperwork and payments. Coordinate service appointments and review repair order invoices for accuracy, while following CarMax quality standards and EH&S requirements in a fast-paced environment.

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CarMax
CarMax
2 months ago

Customer Specialist-Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Guide customers through buying, selling, and servicing vehicles by supporting sales, appraisals, test drives, and financing applications. Conduct vehicle condition assessments and cosmetic inspections, manage inventory check-in and reconciliation, and handle administrative paperwork and payments. Coordinate service appointments and review repair order invoices for accuracy, while following CarMax quality standards and EH&S requirements in a fast-paced environment.
Location: Alabama
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
  • •Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • •Coordinate service appointments and review repair order invoices for accuracy in billing while collaborating across teams.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid LeaveFloating Holiday

Key Requirements

  • •Provide exceptional customer service while guiding customers through sales, appraisals, test drives, and financing applications.
  • •Conduct accurate vehicle condition assessments and communicate findings for appraisals and purchases.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
  • •High School Diploma (or equivalent) and a valid driver’s license; ability to lift up to 25 lbs and accurately read and transcribe data.
Experience:RetailCustomer serviceAutomotive
Education:High School
Skills:CommunicationIntegrityTeamworkAttention to detailTime management
Licenses:Valid driver’s license
Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn