Customer Service Representative (West Lebanon, NH, US, 03784)

Provide high-quality customer support by assisting with product questions, ordering, order tracking, and resolving complaints. Enter and manage orders for billing and delivery, prepare quotes, and coordinate mailings of literature and samples. Help with credit-related requests, take orders by phone/radio, support walk-in customers, and manage payments and approvals. Maintain customer records, ship ticket copies, and purchase order distribution to ensure accurate follow-up.