Senior Success Guide - French Speaker

Salesforce
Dublin
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 4-6 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Collaboration","Presentations","Problem-solving"]

Senior Success Guide for Data Cloud and Agentforce responsible for guiding strategic customers, delivering expert coaching, and driving adoption of Data Cloud and Agentforce with a focus on AI-enabled capabilities and ROI. You will engage premier customers, tailor engagements, mentor others, and collaborate with cross-functional teams to maximize value and customer outcomes.

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Salesforce
Salesforce
6 months ago

Senior Success Guide - French Speaker

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Job Summary

Senior Success Guide for Data Cloud and Agentforce responsible for guiding strategic customers, delivering expert coaching, and driving adoption of Data Cloud and Agentforce with a focus on AI-enabled capabilities and ROI. You will engage premier customers, tailor engagements, mentor others, and collaborate with cross-functional teams to maximize value and customer outcomes.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Be a trusted Data Cloud or Agentforce subject-matter expert for the broader Success Guide organization, including an understanding of how Data Cloud relates and supports the success of AI and vice versa
  • •Engage with our Premier and Signature customers both reactively and proactively to enable, advise, and optimize current Data Cloud and Agentforce usage
  • •Run engagements aligned with Data Cloud and Agentforce product capabilities, tailoring conversations to the unique needs and opportunities of our customers
  • •Build strong relationships with both internal and external business stakeholders
  • •Drive thought leadership, when possible, through mentoring and knowledge sharing

Key Requirements

  • •Fluent in French and English.
  • •4-6 years’ experience in a customer-facing role in the technology industry, preferably with strong Data 360 and AI expertise.
  • •Experience with Data 360 and discussing the competitive advantage Data Cloud offers to AI functionality.
  • •Strong communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams.
  • •Bachelor’s Degree
Experience:4-6 yearsAIData analyticsCRMSaaS
Education:Bachelor's
Skills:CommunicationInterpersonal skillsCollaborationPresentationsProblem-solving
Languages:FrenchEnglish
Tech Stack:Data CloudAgentforceAISalesforceData 360

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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