FAE/ Field Support Manager 2

AMD
Austin
Workplace: RemoteFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Presentation","Customer-facing","Problem-solving"]

Field Application Engineer role in AMD's AI and HPC Center of Excellence delivering hands-on support for AI workloads on Instinct GPUs, conducting performance investigations, creating technical documentation, and guiding customers through RFP-driven requests. Requires AI-inference/training experience, framework proficiency, and ability to present findings and train customers both remotely and on-site with travel.

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FursaFursa
AMD
AMD
4 months ago

FAE/ Field Support Manager 2

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Field Application Engineer role in AMD's AI and HPC Center of Excellence delivering hands-on support for AI workloads on Instinct GPUs, conducting performance investigations, creating technical documentation, and guiding customers through RFP-driven requests. Requires AI-inference/training experience, framework proficiency, and ability to present findings and train customers both remotely and on-site with travel.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Support winning new AI business by enabling customers to run AI workloads on AMD Instinct GPUs, Pensando Pollara AI NICs, and EPYC CPUs; assist in RFP responses by testing requested workloads.
  • •Build and nurture deep technical relationships with engineers, architects, and leaders at key customer accounts; act as a trusted advisor through application- and system/MLops-focused POCs, presentations, and training.
  • •Engineer: execute AI inference and training workloads; generate results and develop a characterisation of AI performance on AMD hardware; compare performance across systems.
  • •Run training and inference performance investigations using frameworks (PyTorch, TensorFlow, JAX) and tools (MLperf, Hugging Face).
  • •Build a body of documentation for internal and external dissemination: guides, whitepapers, tuning guides, training collateral.
Travel: Medium travel

Key Requirements

  • •Track record working within AI; currently in a role undertaking AI inference or training as a key part of your function.
  • •Hands-on expertise with popular AI frameworks (PyTorch, TensorFlow, JAX) and tools (MLperf, Hugging Face) for training and inference.
  • •Ability to build and nurture technical relationships with engineers, architects, and leaders at customer accounts; serve as trusted advisor through POCs, presentations, and training.
  • •Experience executing AI inference and training workloads; understanding how system and software choices affect performance; ability to compare performance to competitors.
  • •Excellent written and verbal communication in English; willing to travel domestically and internationally (approximately 10-20%).
Experience:AIHPCGPU hardware
Education:Bachelor's
Skills:CommunicationPresentationCustomer-facingProblem-solving
Languages:English
Tech Stack:PyTorchTensorFlowJAXMLperfHuggingFaceKVMKubernetesOpenStackOpenshiftLinux

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn