ICG Middle Office Support Team Lead

U.S. Bancorp
Minneapolis, Cincinnati
Workplace: OnsiteFull timeUSD 92,820 - 109,200 annuallyFunction: Administration & Executive AssistanceExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Coaching","Mentoring","Diplomacy","Cultural competence","Analytical thinking","Decision-making","Problem-solving"]

Lead a Middle Office Support team responsible for loan onboarding and funding for bilateral and direct loans. Serve as a liaison between partner teams to ensure seamless, high-quality end-to-end execution and a consistent client experience. Drive operational excellence through performance management, process simplification, and productivity improvements, while leading change initiatives that strengthen culture, coaching, and continuous improvement. Reinforce operational discipline, controls, and proactive risk awareness across the team.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
20 hours ago

ICG Middle Office Support Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead a Middle Office Support team responsible for loan onboarding and funding for bilateral and direct loans. Serve as a liaison between partner teams to ensure seamless, high-quality end-to-end execution and a consistent client experience. Drive operational excellence through performance management, process simplification, and productivity improvements, while leading change initiatives that strengthen culture, coaching, and continuous improvement. Reinforce operational discipline, controls, and proactive risk awareness across the team.
Location: Minneapolis, Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and oversee a team supporting loan onboarding and funding for bilateral and direct loans.
  • •Act as a liaison between partner teams to ensure seamless end-to-end execution and a consistent client/business line experience.
  • •Drive operational excellence by maintaining day-to-day performance, identifying process simplification opportunities, and improving productivity across workflows.
  • •Lead change initiatives through strong change leadership, promoting a positive, inclusive, resilient team culture and continuous improvement.
  • •Support risk management by reinforcing operational discipline, controls, and a proactive risk-aware culture.

Pay and Benefits

Salary: USD 92,820 - 109,200 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental Leave401kPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •Management/supervisory experience.
  • •Eight or more years of banking or other relevant experience.
  • •Bachelor’s degree or equivalent work experience.
  • •Well-developed verbal and written communication skills.
  • •Effective coaching and mentoring skills with analytical, decision-making, and problem-solving ability.
Experience:8+ yearsBanking
Education:Bachelor's
Skills:CommunicationCoachingMentoringDiplomacyCultural competenceAnalytical thinkingDecision-makingProblem-solving

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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