Senior Customer Development Representative (Beijing, BJ, CN, 100005)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service mindset","Ability to work under pressure"]

Proactively manage a portfolio of clients as a trusted advisor, leading strategic conversations and delivering creative, flexible solutions based on client needs. After closing sales, ensure proper handover of the customer relationship to relationship managers. Provide excellent customer service by resolving enquiries and complaints, participate in team initiatives to improve work, and maintain fair outcomes through orderly, transparent financial market conduct.

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FursaFursa
HSBC
HSBC
39 minutes ago

Senior Customer Development Representative (Beijing, BJ, CN, 100005)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 minutes agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Proactively manage a portfolio of clients as a trusted advisor, leading strategic conversations and delivering creative, flexible solutions based on client needs. After closing sales, ensure proper handover of the customer relationship to relationship managers. Provide excellent customer service by resolving enquiries and complaints, participate in team initiatives to improve work, and maintain fair outcomes through orderly, transparent financial market conduct.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients, acting as a trusted advisor through strategic dialogues and tailored solutions.
  • •Hand over customer relationships properly to relationship managers after closing sales.
  • •Provide excellent customer service by ensuring enquiries and complaints are resolved accurately and effectively to customer satisfaction.
  • •Participate in team-building activities, sharing information and contributing suggestions to improve work.
  • •Deliver fair outcomes and ensure own conduct maintains orderly and transparent operation of financial markets.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal and effective presentation skills.
  • •Well-developed service and sales attitude with ability to work under pressure.
  • •Presentable, outgoing, and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService mindsetAbility to work under pressure
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn