Account Manager, Fashion, Luggage & Bags (Philippines E-Commerce)

ByteDance
Anywhere
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Interpersonal skills","Negotiation","Attention to detail","Data-driven thinking","Problem-solving"]

Own and grow key fashion marketplace merchants by building strong relationships with brands and large sellers. Negotiate and secure deals based on campaign or seasonality, develop strategies to increase sales and conversion, and create opportunities such as brand days, livestreams, and competitive pricing. Help maintain seller service quality (cancellation/returns/shipping) to improve customer satisfaction, and serve as a point of contact for fashion team projects.

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ByteDance
ByteDance
1 month ago

Account Manager, Fashion, Luggage & Bags (Philippines E-Commerce)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own and grow key fashion marketplace merchants by building strong relationships with brands and large sellers. Negotiate and secure deals based on campaign or seasonality, develop strategies to increase sales and conversion, and create opportunities such as brand days, livestreams, and competitive pricing. Help maintain seller service quality (cancellation/returns/shipping) to improve customer satisfaction, and serve as a point of contact for fashion team projects.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Handle brands and big marketplace sellers that contribute high GMV share to the category.
  • •Build and maintain relationships with brands and sellers, negotiate and secure best deals based on campaign or seasonality.
  • •Craft strategies for managed brands and sellers to help them grow sales on the platform.
  • •Create growth opportunities for managed brands and sellers (brand days, campaigns, price competitiveness, livestreams).
  • •Maintain seller service quality to improve conversion and customer satisfaction (e.g., cancelation/return rate, shipping lead time) and act as a POC for certain fashion team projects.

Key Requirements

  • •Bachelor’s degree or above.
  • •3+ years of experience in e-commerce, other platforms, or agencies.
  • •Excellent interpersonal and negotiation skills.
  • •Strong attention to detail with data-driven, logical problem-solving.
  • •Proficiency in Excel and PowerPoint.
Experience:E-commerce
Education:Bachelor's
Skills:Interpersonal skillsNegotiationAttention to detailData-driven thinkingProblem-solving
Tech Stack:ExcelPowerPoint

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn