Client Implementation & Operations Analyst

Hire Hangar
Johannesburg
Workplace: RemoteFull timeUSD 800 - 1,200 monthlyFunction: Business OperationsSkills: ["Communication","Problem-solving","Analysis","Documentation","Reporting"]

Detail-oriented, tech-savvy analyst to support the setup, configuration, and launch of new B2B client accounts within a BPO/outsourcing environment. This remote, full-time role bridges client onboarding and internal operations, requiring cross-functional collaboration, data-driven reporting, and meticulous documentation to ensure go-live readiness and post-launch performance.

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Hire Hangar
Hire Hangar
5 months ago

Client Implementation & Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Detail-oriented, tech-savvy analyst to support the setup, configuration, and launch of new B2B client accounts within a BPO/outsourcing environment. This remote, full-time role bridges client onboarding and internal operations, requiring cross-functional collaboration, data-driven reporting, and meticulous documentation to ensure go-live readiness and post-launch performance.
Location: Johannesburg
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations
  • •Coordinate with onboarding, IT, and operations teams to ensure all client requirements are accurately captured and implemented
  • •Build and maintain implementation trackers, status reports, and client-facing documentation
  • •Conduct pre-launch audits and quality checks to verify that all configurations meet client specifications
  • •Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams

Pay and Benefits

Salary: USD 800 - 1,200 monthly

Key Requirements

  • •Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment
  • •Strong analytical skills with the ability to work across multiple systems and data sources simultaneously
  • •Experience building reports, trackers, and documentation to support client implementations
  • •Proficiency in Google Sheets or Excel, including formulas and data organization
  • •Excellent written and spoken English with a professional communication style
Experience:BPOOutsourcingManaged servicesB2B
Skills:CommunicationProblem-solvingAnalysisDocumentationReporting
Languages:English
Tech Stack:Google SheetsExcelSlackZoomGoogle WorkspaceAsanaSalesforceHubSpotLooker StudioMonday.com

Company Brief

Hire Hangar
Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.
Industry: Recruitment Agencies
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: New York City, United States
Founded: 2023
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