Hire Hangar

3 months ago

Client Implementation & Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Detail-oriented, tech-savvy analyst to support the setup, configuration, and launch of new B2B client accounts within a BPO/outsourcing environment. This remote, full-time role bridges client onboarding and internal operations, requiring cross-functional collaboration, data-driven reporting, and meticulous documentation to ensure go-live readiness and post-launch performance.

Location: Johannesburg

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations
•Coordinate with onboarding, IT, and operations teams to ensure all client requirements are accurately captured and implemented
•Build and maintain implementation trackers, status reports, and client-facing documentation
•Conduct pre-launch audits and quality checks to verify that all configurations meet client specifications
•Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams

Pay and Benefits

Salary: USD 800 - 1,200 monthly

Key Requirements

•Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment
•Strong analytical skills with the ability to work across multiple systems and data sources simultaneously
•Experience building reports, trackers, and documentation to support client implementations
•Proficiency in Google Sheets or Excel, including formulas and data organization
•Excellent written and spoken English with a professional communication style

Experience:BPOOutsourcingManaged servicesB2B

Skills:CommunicationProblem-solvingAnalysisDocumentationReporting

Languages:English

Tech Stack:Google SheetsExcelSlackZoomGoogle WorkspaceAsanaSalesforceHubSpotLooker StudioMonday.com

Company Brief

Hire Hangar

Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.

Industry: Recruitment Agencies

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Headquarters: New York City, United States

Founded: 2023

Website LinkedIn Glassdoor

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Hire Hangar

3 months ago

Client Implementation & Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Johannesburg

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations
•Coordinate with onboarding, IT, and operations teams to ensure all client requirements are accurately captured and implemented
•Build and maintain implementation trackers, status reports, and client-facing documentation
•Conduct pre-launch audits and quality checks to verify that all configurations meet client specifications
•Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams

Pay and Benefits

Salary: USD 800 - 1,200 monthly

Key Requirements

•Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment
•Strong analytical skills with the ability to work across multiple systems and data sources simultaneously
•Experience building reports, trackers, and documentation to support client implementations
•Proficiency in Google Sheets or Excel, including formulas and data organization
•Excellent written and spoken English with a professional communication style

Experience:BPOOutsourcingManaged servicesB2B

Skills:CommunicationProblem-solvingAnalysisDocumentationReporting

Languages:English

Tech Stack:Google SheetsExcelSlackZoomGoogle WorkspaceAsanaSalesforceHubSpotLooker StudioMonday.com

Company Brief

Hire Hangar

Industry: Recruitment Agencies

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Headquarters: New York City, United States

Founded: 2023

Website LinkedIn Glassdoor